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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I took my vehicle in for a recall and routine I took my vehicle in for a recall and routine maintenance. They were performed. The service department could not have done any better.
Business response:
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Very good experience with Grapevine Ford/Lincoln service Very good experience with Grapevine Ford/Lincoln service dept on 3/22/25. Heath was kind, courteous, and knowledgeable, and from my description of problems, he knew exactly what the issue was. He was in constant contact with the mechanic and me, with diagnosis, cost for repairs and time frame for completion. Even had the car washed after. Will definitely use them for any future service needs.
Business response:
We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Whole process was very good Micealdid a good job of Whole process was very good Micealdid a good job of helping me in getting the right vehicle
Business response:
Thank you, Johnny! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Customer Loyalty Director
Efficient, timely and communicative. Efficient, timely and communicative. I knew what was going on every step of the way
Business response:
Glad we could help, Judy! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director
I was in the market for a truck and been looking around I was in the market for a truck and been looking around for a particular interior color that I found out was not available, but Jarvis and Cameron were able To not only get the exterior color that I wanted, but we were able to make change the interior color to what I wanted. Great service and it didn’t take all day!! Thanks again Jarvis and Cameron
Business response:
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
From the start, the salesman understood I did not want From the start, the salesman understood I did not want the expected back and forth of conventional dealerships. He answered my questions about a new vehicle on the lot, which was available. We went to the dealership and the salesman greeted me and answered all of my and my wife’s questions and went on a test drive. Our price discussion was relatively painless with clear responses in both directions. I got what I wanted and drove off with my new vehicle. Although this dea... read more
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director
Fantastic customer service and a very pleasant overall Fantastic customer service and a very pleasant overall experience. Vehicle is up and running better than ever now thank you Grapevine Ford!
Business response:
I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director
Excellent experience from start to finish. Excellent experience from start to finish. Thank you Hector and Devin for your professionalism and customer service. Thank you to Dru (Sales Mgr) for introducing yourself, showing the work ethics from top to bottom
Business response:
Thank you for the kind words, Keithe! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director
Loved that Sam sent us a little video to introduce Loved that Sam sent us a little video to introduce himself and the available cars. Sam did a great job
Business response:
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 4,747 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.