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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
We chose Grapevine Ford over other Ford dealerships in We chose Grapevine Ford over other Ford dealerships in North Texas because it was the only place where someone actually approached us when we walked in. From the beginning, the staff created a welcoming and pressure-free environment. When the manager came over to discuss numbers, he was calm, respectful, and easy to talk to — we genuinely appreciated that vibe. At another dealership, we felt pushed into making a rushed decision, like we couldn’t afford to buy a car unles... read more
Business response:
Thank you for sharing your experience, Claire. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director
When in for an oil change my rep was fast and friendly. When in for an oil change my rep was fast and friendly. They even washed the car....don't see that kind of service at other dealers.
Business response:
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager
Great experience great communication excellent service, Great experience great communication excellent service, highly recommend grapevine ford for you car troubles check them out,
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Hayden Lloyd was fantastic to work with. Hayden Lloyd was fantastic to work with. He was very attentive and answered all of my concerns. We did 90% of the transaction via text and email. Overall, the best car buying experience that we have ever had.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director
Our salesman Chris was amazing! Our salesman Chris was amazing! Find Chris if you need a new truck! Very knowledgeable
Business response:
Thank you for your fantastic review! We're thrilled to hear that Chris provided such excellent service and was able to help you with your new truck. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new vehicle!
They where nice and helped us out with all are needs and They where nice and helped us out with all are needs and took care of us.
Business response:
Thank you for the kind words! We're glad to hear that our team was able to assist you and take care of all your needs. Providing a helpful and welcoming experience is always our goal, and we appreciate you choosing us!
Jody McPhail was highly competent and pleasant in dealing Jody McPhail was highly competent and pleasant in dealing with the repairs dictated by my service engine light.
Business response:
Thank you for sharing your experience! It’s great to hear that Jody provided knowledgeable and pleasant support while addressing your service engine light. We’re glad you felt confident in the care and attention given to your vehicle, and we appreciate you trusting us with your service needs!
Very good experience. Very good experience. Agent was very helpful! I will ask for her next time I need service.
Business response:
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager
We had a great experience at Grapevine Ford! We had a great experience at Grapevine Ford! Michael made the process very smooth, with no surprises. We were impressed with their transparency- that you do not get at most dealerships. Very pleased and would highly recommend!
Business response:
We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 4,747 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.