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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent customer support . Excellent customer support . Jack is very good customer support executive. Handled my request very well
Business response:
Hi Ramesh, it means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Venny Diaz, Service Manager
Blane and Devon were extremely helpful and courteous. Blane and Devon were extremely helpful and courteous. Couldn't have asked for better folks to deal with.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Blane and Devon provided you with excellent service. We truly appreciate your kind words and look forward to assisting you again in the future!
Very friendly and professional car buying experience. Very friendly and professional car buying experience. First time buying online over 700 miles from my home. So far so good.
Business response:
We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Arrived at the dealership at designated time and was Arrived at the dealership at designated time and was promptly greeted. Heath, my service advisor, was courteous and professional. He wrote up the service order and requested a ride share for me and I was quickly on my way. The pickup (delivery of the vehicle) was just as smooth. I was very happy with my visit for service and would definitely recommend Grapevine Lincoln.
Business response:
Hi Kishieka, it means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Venny Diaz, Service Manager
Really great customer service, agent didn’t let us down Really great customer service, agent didn’t let us down with our desired payment, quick and easy!
Business response:
I’m glad you had a great experience, Ashley. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager
Grapevine Ford is our preferred dealer for service. Grapevine Ford is our preferred dealer for service. Merari, the service rep, kept us updated on our vehicle and made sure the work was completed promptly. It’s our second time to use this facility and we will definitely return if our vehicle needs additional service.
Business response:
Thank you for your fantastic review! We're so glad to hear that Merari provided excellent service and kept you updated throughout the process. It's great to know that Grapevine Ford has earned your trust for service, and we look forward to assisting you again in the future with any of your vehicle needs!
Scott was absolutely wonderful, had everything ready, was Scott was absolutely wonderful, had everything ready, was knowledgeable about the car features, and made the 72 hour love/lease hassle free. The 3 stars come from the sales manager that negotiated the deal (I don’t remember his name). He was “not aware” of thousands of dollars in rebates on his own site, complete lowball of the trade in, and consistent pushing of the extended warranty (ford cares & LoJack). He snuck the extended warranty in on the first deal even afte... read more
Great people. Great people. Friendly staff is always ready to help. I have bought a few different cars there.
Business response:
Thank you for your support and kind words! We're glad to hear that our team has provided you with a great experience and that you've trusted us with multiple vehicle purchases. We truly appreciate your loyalty and look forward to serving you again in the future!
Customer service is excellent. Customer service is excellent. Very friendly and attentive. I would recommend this dealership to anyone.
Business response:
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 4,747 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.