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Grapevine Lincoln

4.5

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Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.54,747 reviews
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tkkniss2005's profile image
tkkniss2005 
a year ago

Sam in service department is a true asset for your Sam in service department is a true asset for your company. Got us Uber’s down to Main Street and back to dealership in perfect time to pick up car, ahead of rush hour traffic. See you in three months. 

Business response:

Thank you! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Customer Loyalty Director 

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Rockie 
a year ago

We had our car serviced at Grapevine Lincoln. We had our car serviced at Grapevine Lincoln. First our service advisor Heath is great! He always takes care of us, with any concern or issues with our vehicle. A great place to purchase an automobile. 

Business response:

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. 

erm's profile image
erm 
a year ago

The Servce Department staff is knowledgeable and keeps me The Servce Department staff is knowledgeable and keeps me informed as to when car will be ready. Brendan kept me informed on status and when pickup was ready. 

Business response:

Thank you. We're pleased to hear that our team member left you with a positive impression. Thank you for choosing Grapevine Ford. Let us know if you need anything in the future. --Customer Loyalty Director 

Msk's profile image
Msk 
a year ago

Heath is very good. Heath is very good. So was Bob, and Christian before him. This is a good and pleasant place to service my Lincoln. The place is very well managed and friendly. The whole experience is worth the visit. 

Business response:

Thank you! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Customer Loyalty Director 

Terry's profile image
Terry 
a year ago

Service was good & on time as promised. Service was good & on time as promised. Pete was very helpful & friendly. Overall service & staff exceeded my expectations 

Business response:

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Troy's profile image
Troy 
a year ago

We had a Great experience, Will was a lot of help and was We had a Great experience, Will was a lot of help and was very patient with us. 

Business response:

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating! 

Stacy's profile image
Stacy 
a year ago

Our salesman Chris Aylesworth was excellent! Our salesman Chris Aylesworth was excellent! He was very knowledgeable and an all around good guy. Greg in finance was awesome also! 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

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Lisbeth 
a year ago

Had a great experience at Grapevine Ford. Had a great experience at Grapevine Ford. Everyone was very friendly and ready to help. Matt was awesome to work with, he kept things clear and was willing to help us and cared for our needs. Everyone from sales to finance was great to us. Thank you. 

Business response:

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. 

Jay Trauba's profile image
Jay Trauba 
a year ago

I had a safety recall on my 2014 Ford F150. I had a safety recall on my 2014 Ford F150. I was able to make an appointment and they got me in and out fast. A great experience 

Business response:

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating! 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 4,747 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.