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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.54,747 reviews
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Benny McLain's profile image
Benny McLain 
10 months ago

Service advisor Jackson Harper did an amazing job. Service advisor Jackson Harper did an amazing job. Knowledgeable, professional and got my vehicle fixed quickly. 

Business response:

I'm happy my team could help, Benny! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Venny Diaz, Service Manager 

Cathycathy31's profile image
Cathycathy31 
10 months ago

We had a great experience all the way around. We had a great experience all the way around. We traveled 6 hours to buy our new car. Chris our salesperson was absolutely great! He took care of everything before we got there and then took the time to explain everything about our new vehicle including connecting our phones. Devyn from financing worked hard to get us the perfect deal. He even called us late at night while we were traveling because he had got busy and had not been able to touch base with us. They definitely have ... read more

Business response:

Thank you, Cathy! We're pleased to hear that our team left you with a positive impression. Thank you for choosing Grapevine Ford. Let us know if you need anything in the future. --Customer Loyalty Director 

Mike's profile image
Mike 
10 months ago

The service department did a great job on getting my The service department did a great job on getting my truck repaired and returned to me when promised. 

Business response:

I'm happy my team could help, Mike! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Venny Diaz, Service Manager 

Barrett021001's profile image
Barrett021001 
11 months ago

The service is always outstanding at Grapevine Lincoln. The service is always outstanding at Grapevine Lincoln. Our Service Advisor Health always goes above and beyond and makes us feel valued as customers. 

Business response:

I’m glad you had a great experience! Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager 

Drive4ever's profile image
Drive4ever 
11 months ago

Boyce was super accomodating even tjough my car could not Boyce was super accomodating even tjough my car could not go thru quick lane ad it is a Shelby Super Snake. 

Business response:

Thank you for sharing your experience! We’re glad to hear Boyce was super accommodating, especially given the unique needs of your Shelby Super Snake. It’s great to know our team is ready to assist no matter the vehicle. We appreciate your feedback and look forward to serving you again! 

William Hale's profile image
William Hale 
11 months ago

Everything from beginning to end was respectful, Everything from beginning to end was respectful, professional, and courteous!!! They even contacted us because we forgot our garage door opener and mailed it back! 

Business response:

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating! 

BF's profile image
BF 
11 months ago

Heath our Service Coordinator is literally the best… He’s Heath our Service Coordinator is literally the best… He’s extremely knowledgeable and helps my husband and I every time!!!! 

Business response:

Thank you for your wonderful feedback! We’re thrilled to hear that Heath consistently provides knowledgeable and helpful service for you and your husband. It’s great to know he makes such a positive impact every time you visit. We appreciate your kind words and look forward to assisting you both in the future! 

Devin Davis's profile image
Devin Davis 
11 months ago

Great deals, friendly staff, great customer service, very Great deals, friendly staff, great customer service, very professional, would definitely buy from here again 

Business response:

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

ModernCowboy's profile image
ModernCowboy 
11 months ago

Grapevine Ford for now is truly #1 in servicing your Grapevine Ford for now is truly #1 in servicing your vehicle. It is rhe only dealership in the whole DFW area that has gotten me in and out in 1 hour for oil change!!! I cant believe it. Including a car wash and the tire rotation. I live in Dallas, so drive that extra mile paid off. Hope it was not coincidence and their manager is really s logistics wizard. Keep it up!!!!! Shout out to Anthony service man. 

Business response:

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 4,747 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.