This profile has been claimed by the business owner or representative.
Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Top drawer Best car buying experience I’ve ever had. Robert my salesman was great painless experience from start to finish, will buy here again when in the market
Business response:
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
Truly cares and goes above and beyond Chris my sales rep was superior, he went above and beyond and made the process of buying a vehicle very enjoyable. He was extremely knowledgeable and made sure I was not only happy but I was comfortable with the monthly payments. I will definitely be back to buy another vehicle from Chris and will be recommending him to anyone within my organization at work, ever in need of vehicle. Thanks again Chis for everything, you're truly a blessing and I look forward to buying another vehicle fro... read more
Business response:
Thank you, Tara! It means a lot to us to know that our team member, Chris, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Customer Loyalty Director
Love my Lincoln This is the most welcoming dealership I have ever walked into. They made purchasing a Lincoln a very easy and enjoyable experience. The salesman went out of his way to find exactly what we were looking for.
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Great staff I purchased a new F150 from them and was very happy with the professionalism of their sales people and finance staff. Even though I drive a hard bargain we were able to work an agreeable outcome and now I’m driving a great new truck! Thank you for working with me and being prompt in the negotiations.
Business response:
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Grapevine Lincoln is Number 1 Excellent staff and service. Worked with me until I was completely satisfied. Will drive the three hours again if I decide to buy another vehicle. Thanks Michael Massey and staff for making my experience the best car buying ever.
Business response:
Thank you so much for the review, Sharon! The Grapevine Lincoln team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Great service. I’ll be back! Everyone involved in the sale and financing was top notched! Could not have asked for or expected a better experience. My thanks everyone involved in the process!
Business response:
I’m glad you had a great experience, Hayward. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager
Great Dealership Everyone was such a pleasure to deal with. They were all very helpful and made the buying experience so easy! Victoria is a wonderful salesperson!
Business response:
I’m glad you had a great experience, Eric. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Best experience yet! I think this was my best car buying experience. They let us take the truck home to make sure our space would accommodate the truck size. We loved it, worked out the numbers and walked out in a few hours from start to finish. They were low pressure and very professional.
Business response:
Thank you, Becki! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director
Bad Service department Do not buy a car from this dealership, I have received 2 safely recalls on my Lincoln MKC, that my car can catch on fire. I have been trying to contact the service Department for 4 months and they will not even return my calls. I have purchased 3 cars from them but I never will again. Buy from a dealership that cares about their customers. Wallace Colvard
Business response:
Hi Wallace. I am terribly sorry for the stress and frustration you have gone through. We take your feedback very seriously and we'd like a chance to look into your experience further to see what we can do to help. Please reach out to our Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,415 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.