Gwen Swain at Waterstone Mortgage NMLS #1619853

Name: Gwen Swain at Waterstone Mortgage NMLS #1619853
Address: 1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, US
Telephone: (208) 472-8871
Price range: $$
Rating: 5

5.0

★★

298 reviews

|Mortgage Lenders|Eagle, ID 83616 United States

1396 East Iron Eagle Drive, Suite 100, Eagle, ID 83616 United States

(208) 472-8871

https://www.waterstonemortgage.com/originators/gwen-swain

Finance

Open now:8:30 am - 5:00 pm

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About

Gwen Swain is your Financial Fitness Advisor. She has been with Waterstone Mortgage since April 2017 and works mostly with first-time homebuyers and families relocating from out of state. Her passion is helping clients achieve the dream of homeownership in the most cost-effective way possible to suit their short-term capabilities and long-term financial goals. Gwen grew up in Northern Virginia, outside of Washington, D.C., and graduated with a Bachelor of Science degree from James Madison University in 2006. She then moved to San Francisco where she lived in the Marina District until 2010 when she relocated to San Diego. In 2016, she moved to Eagle, ID where she and her husband bought their

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5.0

★★

298 reviews

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Reviews(152)

Google Reviews(146)

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joeydbrown on Zillow

★★

3 years ago

This was the best and easiest home buying experience I’ve ever had. Excellent communication on everyone’s part. The process was easy and seamless with uploading documents. I was fortunate enough to get to work with Gwen Swain directly for a majority of the process. She should be highly praised and is a huge asset to the company. She is full of knowledge and you could tell she cares not only about the client but the company and her fellow coworkers as well. If I purchase another home I will not hesitate to use her again.

Business Response:

Wow, thanks for the glowing review, Joey! We agree... Gwen is amazing at what she does. Thanks for taking the time to share your feedback.

joshandkatydavis on Zillow

★★

3 years ago

We had a great experience using Gwen! She made the process of buying a home less stressful. She answered questions quickly and in a way that was easy to understand.

Business Response:

We're happy to hear about your positive home loan experience, Katy! Keeping our clients well-informed throughout the mortgage process is one of the best ways to keep stress at bay, and it sounds like Gwen delivered. Stay in touch!

ANaturalSweetHeart on Zillow

★★

3 years ago

Gwen reached out to us when we were thinking of moving from our state to Idaho. She walked us through probably the same questions until we pulled the trigger. She was very patient and knowledgeable! We even got a lower rate than what we thought we would in the location/house we never thought we could afford. You can't go wrong with going with Gwen!

Business Response:

We love that! Thanks for taking the time to share your feedback. Gwen does a great job of communicating with her clients consistently and clearly. We're glad you had an amazing home loan experience with her.

rossmega on Zillow

★★

3 years ago

Gwen was fantastic to work with. She was personable, professional, and very prompt with our loan process. We are first time buyers and she completely demystified the home buying process. She took the time to explain the whole process to us and made sure all our questions were answered. The process was so much less painful than we were imagining. We highly recommend her for your mortgage needs!

Business Response:

Wow, we love that word... "demystified!" Thanks for taking the time to share your feedback. We're glad you had a very positive home loan experience with Gwen. Enjoy your new home!

mystelreynolds on Zillow

★★

4 years ago

We are first time home buyers so we were completly lost about what everything was and what needed done. There were some things that weren't explained up front but I think it was just that they do this every day - most things are second nature and they probably don't think to explain as they go. When we asked, her office was very helpful in explaining. There were a few miscommunications that got cleared up. Overall, the office was very professional and got the job done!

Business Response:

Hi Mystel, thanks for sharing your feedback. We're glad you had a good experience with our team. We strive to provide clear and consistent communication with our clients, and we hope we can exceed your expectations next time. Enjoy your new home!

annie hayward on Zillow

★★

4 years ago

Gwen and her team at Waterstone made the process of buying my first home much less stressful. Not only did Gwen take the time to explain to me the process of applying for a home loan, she also continued to answer each and every one of my questions throughout the process. Even during the signing process, she and her team were available for quick check-ins over the phone. Gwen also helped me stay realistic about what I could afford. I could not recommend Gwen and her team more highly!

Business Response:

Thank you for the glowing review, Annie! We're glad that you had a positive home loan experience with Gwen and her team. We hope you are enjoying your first home!

courtc2000 on Zillow

★★

4 years ago

Thank you to Gwen Swain for making buying a home so easy. She was always available to answer questions and made me feel comfortable. I highly recommend here to anyone thinking of buying in Idaho. She even gives you a sweet little gift at signing. I loved it!

Business Response:

That's great to hear! We're glad you had an amazing loan experience with Gwen. We agreed - she's a great communicator and can always put her clients at ease! Enjoy your new home.

jackie williams85 on Zillow

★★

4 years ago

Gwen is amazing! My husband and I are first time homebuyers and bought a home from out of state. We didn’t know where to begin. We are so fortunate to have met Gwen to help us get into our perfect home! She is very knowledgeable and made the entire process go smoothly. She was very patient and answered all of our questions. We highly recommend Gwen!

Business Response:

Jackie, what an amazing review for such an amazing loan originator and person! We know how stressful the mortgage process can be,not to mention the added stress of moving from out of state. We are happy to hear Gwen made the loan process smooth and easy for you. We hope you are enjoying your new home in Idaho! Congratulations.

kaleighdaniellexoxo on Zillow

★★

4 years ago

Absolutely amazing with Gwen. As a first time homebuyer the process is already unknown. She walked us through each and every step. Step by step until closing. We closed today and got the keys to our home! I will send anyone needing a lender her way, and I myself will always return to Gwen when a home loan is needed! Thank you so much Gwen!

Business Response:

Kaleigh, thank you for taking the time to write this review. We are so happy to hear that your first homebuying experience went amazing, thanks to Gwen. We appreciate any referral you send our way and hope you are enjoying your new home. Congratulations!