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Gwen Swain at Waterstone Mortgage NMLS #1619853

5.0
  • Mortgage Lenders
  • Eagle, ID
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About this business

FinanceMortgage Lenders

Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more

Location details

1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0308 reviews
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23 reviews have no rating
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rossmega's profile image
rossmega 
4 years ago

Gwen was fantastic to work with. She was personable, professional, and very prompt with our loan process. We are first time buyers and she completely demystified the home buying process. She took the time to explain the whole process to us and made sure all our questions were answered. The process was so much less painful than we were imagining. We highly recommend her for your mortgage needs! 

Business response:

Wow, we love that word... "demystified!" Thanks for taking the time to share your feedback. We're glad you had a very positive home loan experience with Gwen. Enjoy your new home! 

mystelreynolds's profile image
mystelreynolds 
4 years ago

We are first time home buyers so we were completly lost about what everything was and what needed done. There were some things that weren't explained up front but I think it was just that they do this every day - most things are second nature and they probably don't think to explain as they go. When we asked, her office was very helpful in explaining. There were a few miscommunications that got cleared up. Overall, the office was very professional and got the job done! 

Business response:

Hi Mystel, thanks for sharing your feedback. We're glad you had a good experience with our team. We strive to provide clear and consistent communication with our clients, and we hope we can exceed your expectations next time. Enjoy your new home! 

annie hayward's profile image
annie hayward 
4 years ago

Gwen and her team at Waterstone made the process of buying my first home much less stressful. Not only did Gwen take the time to explain to me the process of applying for a home loan, she also continued to answer each and every one of my questions throughout the process. Even during the signing process, she and her team were available for quick check-ins over the phone. Gwen also helped me stay realistic about what I could afford. I could not recommend Gwen and her team more highly! 

Business response:

Thank you for the glowing review, Annie! We're glad that you had a positive home loan experience with Gwen and her team. We hope you are enjoying your first home! 

courtc2000's profile image
courtc2000 
4 years ago

Thank you to Gwen Swain for making buying a home so easy. She was always available to answer questions and made me feel comfortable. I highly recommend here to anyone thinking of buying in Idaho. She even gives you a sweet little gift at signing. I loved it! 

Business response:

That's great to hear! We're glad you had an amazing loan experience with Gwen. We agreed - she's a great communicator and can always put her clients at ease! Enjoy your new home. 

jackie williams85's profile image
jackie williams85 
4 years ago

Gwen is amazing! My husband and I are first time homebuyers and bought a home from out of state. We didn’t know where to begin. We are so fortunate to have met Gwen to help us get into our perfect home! She is very knowledgeable and made the entire process go smoothly. She was very patient and answered all of our questions. We highly recommend Gwen! 

Business response:

Jackie, what an amazing review for such an amazing loan originator and person! We know how stressful the mortgage process can be,not to mention the added stress of moving from out of state. We are happy to hear Gwen made the loan process smooth and easy for you. We hope you are enjoying your new home in Idaho! Congratulations. 

kaleighdaniellexoxo's profile image
kaleighdaniellexoxo 
4 years ago

Absolutely amazing with Gwen. As a first time homebuyer the process is already unknown. She walked us through each and every step. Step by step until closing. We closed today and got the keys to our home! I will send anyone needing a lender her way, and I myself will always return to Gwen when a home loan is needed! Thank you so much Gwen! 

Business response:

Kaleigh, thank you for taking the time to write this review. We are so happy to hear that your first homebuying experience went amazing, thanks to Gwen. We appreciate any referral you send our way and hope you are enjoying your new home. Congratulations! 

Kaleigh Krieger's profile image
Kaleigh Krieger 
recommend  Recommended
4 years ago

I literally can’t think of better words for Gwen than absolutely amazing. As a first time homebuyer I knew the process would be long as we had things to work on, and I also knew nothing about the process. We have worked with Gwen for 9 months fixing the things we needed to improve 

reinhartlaurie's profile image
reinhartlaurie 
4 years ago

We used Gwen for our mortgage on a new home purchase. We would use her again in a heartbeat! Gwen excels at coming up with creative solutions to atypical situations. She is responsive and available, and her attentiveness and calm demeanor decreased the stress we felt in an inherently stressful process. We would highly recommend her to anyone who needs financing to make their dream home happen! 

Business response:

Wow, thank you for this outstanding review. Making the homebuying process a streamlined and positive experience for our customers, is one of our top priorities. We're glad that Gwen was able to take the stress out of the loan process. We look forward to working with you again, should you have future homebuying or refinancing needs. 

Do Work Realty's profile image
Do Work Realty 
4 years ago

Gwen did an amazing job with helping my wife and I get our family into our dream home. I am very familiar with the real estate industry, and I know an amazing lender when I see one! She even showed up to our closing that was off site, not at a title company to accommodate my wife and I's crazy work schedule. If you are looking for a great lender that will take care of you like family, I highly recommend Gwen Swain!:) 

Frequently asked questions about Gwen Swain at Waterstone Mortgage NMLS #1619853

How is Gwen Swain at Waterstone Mortgage NMLS #1619853 rated?

Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 308 reviews. 

When is Gwen Swain at Waterstone Mortgage NMLS #1619853 open?

Gwen Swain at Waterstone Mortgage NMLS #1619853 is closed now. It will open on Thursday at 8:30 a.m.