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Gwen Swain at Waterstone Mortgage NMLS #1619853
- Mortgage Lenders
- Eagle, ID
About this business
Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more
Location details
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely amazing with Gwen. As a first time homebuyer the process is already unknown. She walked us through each and every step. Step by step until closing. We closed today and got the keys to our home! I will send anyone needing a lender her way, and I myself will always return to Gwen when a home loan is needed! Thank you so much Gwen!
Business response:
Kaleigh, thank you for taking the time to write this review. We are so happy to hear that your first homebuying experience went amazing, thanks to Gwen. We appreciate any referral you send our way and hope you are enjoying your new home. Congratulations!
We used Gwen for our mortgage on a new home purchase. We would use her again in a heartbeat! Gwen excels at coming up with creative solutions to atypical situations. She is responsive and available, and her attentiveness and calm demeanor decreased the stress we felt in an inherently stressful process. We would highly recommend her to anyone who needs financing to make their dream home happen!
Business response:
Wow, thank you for this outstanding review. Making the homebuying process a streamlined and positive experience for our customers, is one of our top priorities. We're glad that Gwen was able to take the stress out of the loan process. We look forward to working with you again, should you have future homebuying or refinancing needs.
Gwen did an amazing job with helping my wife and I get our family into our dream home. I am very familiar with the real estate industry, and I know an amazing lender when I see one! She even showed up to our closing that was off site, not at a title company to accommodate my wife and I's crazy work schedule. If you are looking for a great lender that will take care of you like family, I highly recommend Gwen Swain!:)
Gwen was amazing throughout the entire process. She answered all the question I had and made the entire process a lot easier. She goes out of her way to help her clients.
Business response:
Christian, thank you for this review. Gwen is amazing outside of the loan process as well. That is why we are so lucky to have her as part of the Waterstone team. We hope you are enjoying your new home, thanks again!
Gwen was great to work with and connected with us after hours when we first started the process and whenever we had questions!! She explained everything so we could understand and was always on top of it!! We had to wait awhile and she made sure to check in while we waited!!! She is a rockstar at what she does and I will definitely use her in the future and recommend her to everyone we know!!!
Business response:
Nelson, we agree Gwen is a rock star! We're glad you had an enjoyable first homebuying experience with her. We hope you are enjoying your new home and look forward to working with you again, should you have future homebuying or refinancing needs. Thanks again and congratulations.
Gwen took her time to find which loan would work for us. We went through several scenarios either VA or conventional for several different houses. Gwen always had a great attitude and was willing to work with us and help. She also responds to emails and phone calls immediately. We love her!
Business response:
Bonnie, thank you for taking the time to write this review for Gwen; we love her too! A communicative loan originator makes the loan process so much easier. We hope you are enjoying your new home, thanks again!
Gwen made this process so smooth. It was minimal stress, and she kept us informed on every step and what we could expect to happen. She was very honest and helpful with all my questions.
Business response:
Thank you for this review. Smooth and stress free is how the loan process should be. We're thrilled your first homebuying experience went so well, thanks to Gwen. Congratulations on your new home!
Buying a house is stressful. Buying a house in another state adds another level of craziness, but Gwen was on top of it! Talk about a stress free transaction. She made everything so simple and easy. There were no hiccups on Gwen's side at all. She assured us through the process that everything was fine and the update emails that were sent walked us through everything. I would HIGHLY RECOMMEND Gwen and her team!
Business response:
Thank you for taking the time to write this review, Kristen. A stress-free loan process is what we love hearing about, as we know how grueling the mortgage process can be. We truly appreciate your recommendation and look forward to working with you again in the future. Congratulations.
Gwen was very understanding and helpful. She explained things that were confusing and even put up with the dozen questions we had in a timely manner. She was really friendly and her attitude was always upbeat. She really knows her stuff. She made it easy for us, and as someone who has an already hectic life, that's exactly what I needed.
Business response:
Thank you for this glowing review. We know how hectic your first homebuying experience may be, if you don't have a knowledgeable loan originator like Gwen by your side. We love hearing that Gwen had a positive attitude and upbeat spirit throughout the loan process. We hope you are enjoying your new home, congratulations.
Frequently asked questions about Gwen Swain at Waterstone Mortgage NMLS #1619853
How is Gwen Swain at Waterstone Mortgage NMLS #1619853 rated?
Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 324 reviews.
When is Gwen Swain at Waterstone Mortgage NMLS #1619853 open?
Gwen Swain at Waterstone Mortgage NMLS #1619853 is closed now. It will open on Monday at 8:30 a.m.