Gwen Swain at Waterstone Mortgage NMLS #1619853

Name: Gwen Swain at Waterstone Mortgage NMLS #1619853
Address: 1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, US
Telephone: (208) 472-8871
Price range: $$
Rating: 5

5.0

★★

215 reviews

|Mortgage Lenders|Eagle, ID 83616

1396 East Iron Eagle Drive, Suite 100, Eagle, ID 83616

(208) 472-8871

https://www.waterstonemortgage.com/originators/gwen-swain

Finance

Open now:8:30 am - 5:00 pm

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About

Gwen Swain is your Financial Fitness Advisor. She has been with Waterstone Mortgage since April 2017 and works mostly with first-time homebuyers and families relocating from out of state. Her passion is helping clients achieve the dream of homeownership in the most cost-effective way possible to suit their short-term capabilities and long-term financial goals. Gwen grew up in Northern Virginia, outside of Washington, D.C., and graduated with a Bachelor of Science degree from James Madison University in 2006. She then moved to San Francisco where she lived in the Marina District until 2010 when she relocated to San Diego. In 2016, she moved to Eagle, ID where she and her husband bought their

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5.0

★★

215 reviews

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21 reviews have no rating

107 Reviews5.0Zillow
77 Reviews5.0Google
22 Reviews5.0Facebook
9 Reviews5.0BirdEye

Reviews(138)

Google Reviews(77)

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Recommended

rebecca6888 on Zillow

★★

a year ago

My husband and I really had such a great experience with Gwen as our loan officer. We just couldn't be happier with the end result. She let us know exactly what we needed to complete the loan, what to expect along the way, and even shopped for a cheaper loan insurance for us. She explored options with me and went down any road I wanted to, but in the end found a loan that worked out so well for us, and set us on a bright financial future. I couldn't be happier with my experience. In the end she went with us to sign our papers, and again no surprises along the way. We had all the docs disclosed to us electronically and it all worked well. She gave me a sweet gift at the end even though we should have been the one giving her something. We have already sent a coworker her way and would definitely recommend her to others in the future!

Business Response:

Thank you so much for taking the time to write this glowing review for Gwen. There are no surprises during the loan process, when you have a professional and knowledgeable loan originator by your side. We are so glad that your refinance was such a smooth process and we look forward to the opportunity to work with you again in the future. Thanks again!

Amber on Zillow

★★

a year ago

Gwen and her entire team were so helpful in this whole process. They never got tired of answering my questions (there were A LOT) and they bent over backwards to get our family into our home on time!

Business Response:

We're glad you had all of your questions answered, Amber! We really enjoy educating our clients and equipping them to make the best mortgage decisions for their lifestyle and goals. We hope you'll work with Gwen and Waterstone Mortgage again on any future home purchases or refinances. Enjoy your home!

Mat and Jamie on Zillow

★★

a year ago

Gwen and her team was absolutely the best! With every question we had, and there were many, they were with us every step of the way. They did their best to assure we closed as quickly as we could. Attention to detail was A+! Everyone on her team was very polite and helpful. Definitely recommend Gwen to anyone needing assistance!

Business Response:

Thanks for the amazing review, Mat and Jamie! We're glad you had a smooth loan process with Gwen and her team. We hope you're enjoying your new home. Stay in touch!

ashleyakindall on Zillow

★★

2 years ago

Gwen and her team were incredibly helpful answeing all my questions. They were very quick to respond to emails and calls. Gwen helped me deal with all the stress and worry of the process by explaining all the details step by step. I will never go to anyone else!

Business Response:

Thank you for your review, Ashley! We're so glad you had such a positive experience working with Gwen. Plus, lower-than-expected rates are always a nice bonus! We hope to see you again soon.

jrnorman on Zillow

★★

2 years ago

Gwen was outstanding throughout the entire process. Everything was done in a timely manner and she did not have issues working with my crazy schedule. Pleasant person altogether. I would recommend Gwen 100% when looking for help in the home purchasing process.

Business Response:

Thanks for the awesome feedback! It sounds like you had a great home loan process with Gwen. Clear, consistent communication is essential for a positive mortgage experience. We're glad you enjoyed the journey!

dianeglenn on Zillow

★★

2 years ago

The process was fast and efficient. I understand the amount of documents required, but they explained everything and allowed time to get everything together for a wonderful closing.

Business Response:

Thanks for the 5-star review! We're pleased that everything came together smoothly for your closing process. Thank you for your business, and enjoy your new home!

piperokelley on Zillow

★★

2 years ago

Gwen was amazing throughout our entire home buying process. We are first time home buyers so this process was very scary, but Gwen made everything so simple for us. If we were to buy a home again I would definitely use Gwen Swain as our lender. She is amazing.

Business Response:

Thanks for sharing your homeownership journey with Gwen and Waterstone Mortgage! We love helping first-time homebuyers achieve their goals. We hope to work with you again on any future home purchase or refinance needs. Stay in touch!

Chelsea Marie on Facebook

2 years ago

Gwen was amazing to work with! She was always available to answer our questions and made things easy to understand. She definitely knows her stuff! We appreciated her honesty and knowledge of the different types of loan programs.

brittany on Zillow

★★

2 years ago

Loved working with Gwen and her team was amazing! They walked me through each step of the process and made everything very easy. I will definitely work with her again!

Business Response:

Thank you for the 5-star review, Brittany. It sounds like you had a smooth and positive home loan experience with Gwen. We hope you'll recommend Gwen and Waterstone Mortgage to your friends and family members who may be looking to buy a home or refinance soon. Stay in touch!