Gwen Swain at Waterstone Mortgage NMLS #1619853

Name: Gwen Swain at Waterstone Mortgage NMLS #1619853
Address: 1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, US
Telephone: (208) 472-8871
Price range: $$
Rating: 5

5.0

★★

295 reviews

|Mortgage Lenders|Eagle, ID 83616 United States

1396 East Iron Eagle Drive, Suite 100, Eagle, ID 83616 United States

(208) 472-8871

https://www.waterstonemortgage.com/originators/gwen-swain

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About

Gwen Swain is your Financial Fitness Advisor. She has been with Waterstone Mortgage since April 2017 and works mostly with first-time homebuyers and families relocating from out of state. Her passion is helping clients achieve the dream of homeownership in the most cost-effective way possible to suit their short-term capabilities and long-term financial goals. Gwen grew up in Northern Virginia, outside of Washington, D.C., and graduated with a Bachelor of Science degree from James Madison University in 2006. She then moved to San Francisco where she lived in the Marina District until 2010 when she relocated to San Diego. In 2016, she moved to Eagle, ID where she and her husband bought their

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5.0

★★

295 reviews

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Reviews(151)

Google Reviews(144)

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Dylan S on Zillow

★★

3 years ago

When we found a house in the Boise metro that we were interested in on a Sunday evening I felt bad putting a blind call in to Gwen, but she not only answered but went above and beyond my expectations answering every question I had and more. Fast forward a couple months and we own our new home and the process couldn't have been better. If anybody asks me where to go for lending in this area, Gwen and the entire Waterstone team would be emphatically my answer!

Business Response:

Thank you! We are so glad that you had the absolute best experience working with Gwen. We agree, she’s always available and puts her clients first! We look forward to working with you again in the future!

Kathleen Noden on Zillow

★★

3 years ago

Gwen was super helpful & professional and I would highly recommend her to anyone looking for a mortgage! She guided us through the process and got us the best rate we could have imagined!

Business Response:

Thank you for writing such a nice message! We agree, Gwen really is exceptional. We are thrilled to hear you had such a positive experience! We look forward to working with you again soon.

sawhite500 on Zillow

★★

3 years ago

Working with Gwen is super easy! She is clear and concise in her communications and needs for supporting docs, etc. She made it easy for us to be flexible on lock dates and made clear recommendations on when she thought it was a good time based on rates and terms. Closing went smoothly with minimal details to work out between lock and close date. Highly recommended!

Business Response:

Thank you for sharing your experience with us! We're glad you loan process went smooth, thanks to Gwen and her team. We look forward to working with you again and hope you are loving your new home!

dm buchanan on Zillow

★★

3 years ago

Gwen and her team were great to work with. Very responsive and communication was great during the process! We purchased a home from out of state so the experience of doing this online was very good. The ease of uploading required documents was very simple. Updates on the process were made regularly leaving me with minimal questions.

Business Response:

Isn't the borrower portal wonderful? The ease of uploading documents, in a secure location, puts your mind at ease. We hope your move was as easy as your loan process. Thanks again!

ashley on Zillow

★★

3 years ago

Gwen and her team were very easy to work with. They got everything done in a timely manner and answered all of our questions when we had them. We highly recommend Gwen Swain and her team.

Business Response:

Thank Ashley for this recommendation and review. We're happy Gwen made your loan process easy. We hope you are enjoying your new home.

lisa scott37 on Zillow

★★

3 years ago

Gwen and her team at Waterstone Mortgage are professional, responsive and they get the job done. In all my years of buying and selling homes, this transaction was by far the smoothest. Thank you, Gwen!

Business Response:

We appreciate you taking the time to write this review for Gwen and her team, Lisa. We're proud to hear that this is the smoothest loan process you have been through.

tomdonchez on Zillow

★★

3 years ago

Gwen has been extremely helpful, efficient and available during this process. Considering the volume of loans being generated in the Treasure Valley RE market right now we did not feel neglected at any time with Gwen. All of our questions and concerns were handled in a timely manor. We highly recommend her.

Business Response:

We are happy to hear you had a smooth and easy loan process with Gwen. Gwen is great at providing personalized service to all of her customers. We hope you are enjoying your new home and thank you for taking the time to share your experience.

Lisa P. on Birdeye

★★

3 years ago

Gwen and her team are the best in the business. They assisted and explained things clearly at every turn. Their follow up and follow through was second to none. I had to coordinator this from out of state and they worked with me to address all concerns and limited my need to fly back and forth. My home-buying experience was a pleasure working with this group. I would highly recommend Gwen and her team to anyone looking to buy or refinance.

Business Response:

Thank you for taking the time to write this review for Gwen and her team. We're happy to hear that your homebuying experience was such a pleasure and everything was explained so clearly to you, given you were located out of state. We hope you are enjoying your new home. Keep in touch!

Price F. review for Gwen Swain at Waterstone Mortgage NMLS #1619853

Price F. on Birdeye

★★

3 years ago

Gwen and her team were amazing to work with from start to finish! They responded to all of our questions right away and were incredibly knowledgeable. They made the purchase of our new home so simple and easy, especially since we were in another state. We would recommend Gwen and her team to anyone purchasing or refinancing a home. We could not have asked for a better team!

Business Response:

Thank you for this glowing review, Price Family! We know how stressful the loan process can be, even more so when you are in another state. We're glad you had Gwen and her knowledgeable team by your side to make the loan process simple and easy. We hope you are enjoying your new home!