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Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Loved working with Gwen and her team was amazing! They walked me through each step of the process and made everything very easy. I will definitely work with her again!
Business response:
Thank you for the 5-star review, Brittany. It sounds like you had a smooth and positive home loan experience with Gwen. We hope you'll recommend Gwen and Waterstone Mortgage to your friends and family members who may be looking to buy a home or refinance soon. Stay in touch!
Gwen is super awesome!!! Every single time I have a question she answered no matter what time it is! She never stops working! She always puts my mind at ease. No anxiety whatsoever! The whole process was a breeze! Can’t be any easier! I super recommend Gwen to everybody who wants no worries at all! I can’t thank Gwen enough! Thanks again Gwen!!! ~ Holger & Gloria Grygiel
Business response:
Thanks for this super awesome review! Isn't is great when the home loan process is much better than you ever dreamed? We're glad Gwen was by your side throughout the entire experience. Enjoy your new home!
Gwen worked really hard for us to get everything lined up. She was always available even at night when she was at home ! Gwen and her team know how to be efficient!
Business response:
Thank you for sharing your feedback! It sounds like you had a great home loan experience with Gwen and her team. We hope you'll recommend Gwen and Waterstone Mortgage to your friends and family members who might be looking to purchase a home soon.
Gwen and her team walked us through the loan process and it went smoothly. Our calls and emails were always returned promptly. We were able to approve and submit documents on line. She helped us get a great interest rate and we closed on time. I would highly recommend Gwen to anyone looking for a mortgage.
Business response:
Thank you for sharing your feedback! We're glad you had a smooth and quick home loan process with Gwen. We hope you'll return to Gwen and Waterstone Mortgage with any future home purchase or refinance needs. Stay in touch!
I found Gwen Swain and her staff at Waterstone Mortgage to be amazing. Gwen was more than knowledgeable about plans and programs that no one else mentioned resulting in my saving thousands in interest, payments and closing costs. Much to my amazement instead of me paying at the closing table, I actually got money back and the lowest interest rate I've ever heard of. She or her staff were always available, every time I had any questions or needed direction or had concerns about something I didn't understand. they were friendl... read more
Business response:
Wow, isn't that awesome when everything works out and you end up saving money? It sounds like you had an amazing home loan experience with Gwen. Thank you for taking the time to share your feedback!
Gwen was exceptional! She made our process such a breeze. She was there every step of the way and was quick to respond to any concerns we had especially after usual business hours. She is the best and I’ll be recommending her to family and friends!
Business response:
Thank you for the 5-star feedback, Melissa! We're glad to hear that you'll be referring Gwen's services to people you know. We're always looking to help more homebuyers achieve their dream of homeownership. Enjoy your new home!
Gwen was amazing to work with. She was so quick to respond to us, and kept us updated during the whole refinance process. My husband and I wanted to refinance to a conventional loan to get out of an FHA loan with mortgage insurance, but we were not sure if it was possible. Our finances had changed significantly from when we had bought our home. We went from two incomes to one so that I could be a stay at home mom. I asked Gwen in the evening if she could check if we might be eligible to refinance expecting a response the nex... read more
Business response:
Wow, thank you for the glowing review! Helping our clients find the right home loan for their needs is our top priority, and we're glad Gwen was able to accomplish just that. And we agree, Gwen is a rockstar when it comes to communicating with her clients. We hope you're enjoying your new loan (and your home improvements!)
The process that Gwen took me through was extremely simple and she was very engaged through phone or email as needed. She worked some incredible magic for me and my wife to get us in our forever home! Great person, great company!!
Business response:
Wow, we've never heard anyone call one of our loan originators a "magician" before, but we like it! We're glad Gwen was able to work her magic and create an enchanted home loan experience for you. Thanks for sharing your feedback, Terry! And now *we vanish*
She is very informative, very fast and works hard in helping you achieve your dreams in owning a home. We love Gwen! We will definetly use her in the future.
Business response:
Thank you for the 5-star review! We're glad to hear that you'll return to Gwen and Waterstone Mortgage for your future home purchase or refinance needs. Enjoy your new home!
Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 318 reviews.
Gwen Swain at Waterstone Mortgage NMLS #1619853 is closed now. It will open at 8:30 a.m.