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Gwen Swain at Waterstone Mortgage NMLS #1619853

5.0
  • Mortgage Lenders
  • Eagle, ID
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About this business

FinanceMortgage Lenders

Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more

Location details

1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0308 reviews
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23 reviews have no rating
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jlsgiles's profile image
jlsgiles 
4 years ago

Gwen and her team took care of my family through the entire process as we relocated from Seattle to the Boise area. She was thorough and always hung with me on last minute or late night questions. Everyone was thorough and courteous. I really can’t say how thankful we are about the experience we had with Gwen and the folks with Waterstone. 

Business response:

Joshua, thank you for this review. When you work with Waterstone Mortgage, you are family! Buying your first home should be nothing less than what you experienced. We hope you are enjoying your new home in Boise! 

a espinosa1189's profile image
a espinosa1189 
4 years ago

From the moment we started working with Gwen Swain at Waterstone Mortgage, I felt a sense of relief. What felt so overwhelming in the process of purchasing our first home was made SUPER EASY and simple. Gwen carefully took the time to hear our concerns and find out our needs. She explained all things mortgage to my husband and I . She was so prompt with all communication, always kept us informed and in the loop. She also has a fabulous team behind her and I am so very grateful to have been able to work with her. I will conti... read more

Business response:

Thank you for this fabulous review! We know the stress that sometimes comes with being a first-time homebuyer, so we do our best to make the loan process as smooth and easy as possible. It sounds like Gwen and her team kept you at ease, while educating you throughout the loan process. Don't be strangers! 

Kathryn Weber's profile image
Kathryn Weber 
recommend  Recommended
5 years ago

Gwen is awesome! I am currently working with her now to buy our home. She is so easy to work with, the whole process is so exciting! I would highly recommend Gwen to get your mortgage loan she goes above and beyond and really knows the industry. 

aliyahjennings9's profile image
aliyahjennings9 
5 years ago

I have never had such a smooth process for buying. a home. Gwen is fantastic! She really made it effortless for me and I did not feel overwhelmed by paperwork or details. I will work with her again. 

Business response:

Thank you for the review. A smooth loan process is what we hope all our customers have when working with us, here at Waterstone Mortgage. We're thrilled your loan closed on time, on top of lower closing costs and a lower interest rate than expected. Thanks again. 

Sherry McAnelly's profile image
Sherry McAnelly 
recommend  Recommended
5 years ago

We could not be happier with our experience working with Gwen. She made a daunting experience a piece of cake and always went above and beyond. I don't think I'd ever want to work with anyone else! 

zuser20180928083014729's profile image
zuser20180928083014729 
5 years ago

Gwen was super helpful throughout the whole process! Since this was all very new to us she had to hold our hand the whole time and she was always available to answer our questions. We super appreciated her! 

Business response:

Abbie, thank you for this review. Being a first-time homebuyer can be scary, so we're glad Gwen was there to assist you throughout the whole loan process. We hope you are enjoying your new home, congratulations! 

Kim cran's profile image
Kim cran 
5 years ago

Gwen is knowledgeable, flexible, patient, a good communicator, creative and kind. I would recommend her to anyone looking for a mortgage. She and her team are excellent. 

Business response:

Kim, thank you for writing this review. We're thrilled you had a great homebuying experience with Gwen and that she was patient and kind throughout the loan process. We hope to work with you again soon and we hope you are enjoying your new home! 

destinierachelle's profile image
destinierachelle 
5 years ago

Gwen provided great service to us during our loan process and is especially knowledgeable when you don’t have a straight-forward situation and need to get creative. We very highly recommend her and wouldn’t use anyone else, if we ever decide to buy again! 

Business response:

We appreciate you taking the time to write this review and appreciate your recommendation. Gwen's industry knowledge helps make unique situations like yours, easy and stress free. We hope you are enjoying your new home! 

jbakun20's profile image
jbakun20 
5 years ago

From the first call with Gwen, we knew we were in great hands. Throughout the entire process Gwen was so responsive and efficient. She went above and beyond in every way and answered every question we had. She even helped us with random first-time homebuyer questions. By the time of closing Gwen was more than just our Loan Originator, she was our friend! We cannot recommend her enough and will be sure to reach out to her again in the future as well recommend her to our friends and family! 

Business response:

Thank you for taking the time to write this review. Having a responsive loan originator, who goes above and beyond during the loan process, makes all the difference! We love hearing that your first homebuying experience went great thanks to Gwen. We do hope to work with you again in the future and hope you are enjoying your new home! Congratulations, don't be a stranger! 

Frequently asked questions about Gwen Swain at Waterstone Mortgage NMLS #1619853

How is Gwen Swain at Waterstone Mortgage NMLS #1619853 rated?

Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 308 reviews. 

When is Gwen Swain at Waterstone Mortgage NMLS #1619853 open?

Gwen Swain at Waterstone Mortgage NMLS #1619853 is closed now. It will open on Monday at 8:30 a.m.