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Haw Creek Animal Hospital

4.4

About this business

Location details

1007 Tunnel Rd, Asheville, NC, 28805, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.4709 reviews
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Phoebe L.'s profile image
Phoebe L. 
rating
6 years ago

Very disappointed in service. They don't deserve even one star but had no choice. Recently moved to this area. This vet had a good rating at that time so we took our cats for an exam and shots. The veterinarian declared the cats had rotten teeth and gave us an estimate of around $1,000.00 to extract their molars. However, their teeth were fine, no cavities. We DID NOT follow her recommendation, but plan to find another animal doctor for future visits. Use caution when visiting this facility. They are gold-diggers and don't t... read more

Tracey P.'s profile image
Tracey P. 
rating
6 years ago

Our pets are established patients with Haw Creek and they have a medical need. Our vet office is refusing to see them unless we pay the emergency visit fee. It's Monday afternoon during regular business hours. Healthcare for animals is maybe even more corrupt than healthcare for humans. Don't take your pets here. Good luck finding a vet office that cares about your pets and understands financial strains of pet emergencies. 

Leanne K.'s profile image
Leanne K. 
rating
6 years ago

Be careful. Decent medical care but dishonest business practices. Double check your bill. KEEP your receipts. Make sure you're not charged again later. 

Tifphanie C.'s profile image
Tifphanie C. 
rating
6 years ago

I just called this office to get an estimate of what a dental would cost for my 8 year old dog. After generally explaining my situation, the woman on the phone became irritated and annoyed. She rudely began listing all of the things I had not yet had the chance tell her about my dog, instead of just asking me the questions that she needed answered. It was bizarre, as I had literally been on the phone with her for like 10 seconds. I was shocked and thrown off guard to be spoken to this way by someone who you would think w... read more

Steve R.'s profile image
Steve R. 
rating
7 years ago

Dirty, small, way overbooked and completely misdiagnosed my the main vet/owner dog, which according to another dog hospital was almost impossible because the x Ray was quite clear. 

Tricia C.'s profile image
Tricia C. 
rating
9 years ago

Horrible. And, that's being kind. Exam room was not properly cleaned prior to our appointment. Half way through initial questions, noticed no less than 15 fleas on floor some of which were still alive. An infested cat had previously been in that particular room. When I screamed in horror, the tech said. Oh I sprayed. There was also dried blood on floor and base of exam table. When leaving, I told the vet this was TOTALLY inexcusable. He screamed, no your behavior is and slammed the door in my face as I held my small dog. Thi... read more

April C.'s profile image
April C. 
rating
9 years ago

The only reason I gave this place the one star is because I had to to leave a review. My dear friends cat is having to be euthanized after being treated by this facility. She was diagnosed with breast cancer. They opened her for the surgery and removed the one tumor. While in there they found another, instead of removing it, they charged to test it and closed her up. It came back as cancer of course. He had already wiped out his savings with the first surgery, after a $700 something surgery turned into over $1000. To remove ... read more

Doug S.'s profile image
Doug S. 
rating
10 years ago

Honestly, one word. HORRIBLE - as a 7 year client with lots of stories and experiences (not all bad). This practice has gone one way only, downhill. They're a bit cheaper, and that's cheap... NOT good value. Some of the worst human experience, even if they pretend to do a good job in pet health care... Wait times, poor communication, general rudeness. I write so few reviews, but this one is sincere, heartfelt, and honest. I love our two dogs and two cats, and I wouldn't risk their health at this "fast food" type of chop sh... read more

Lindsay P.'s profile image
Lindsay P. 
rating
11 years ago

I'm not completely dissatisfied with the quality of service, I just really did not like the staff. We rushed our cat here during the night because they were still open and had better reviews than the 24 hour clinic in town. We learned that we have a diabetic on our hands but it was more complicated than that. We had to bring our cat back in for more testing and what seemed like a wasted day and therefore wasted money. We were not kept in the loop about his progress, and when WE called to check in on him, we were told tha... read more

Frequently asked questions about Haw Creek Animal Hospital

How is Haw Creek Animal Hospital rated?

Haw Creek Animal Hospital has a 4.4 star rating with 709 reviews. 

When is Haw Creek Animal Hospital open?

Haw Creek Animal Hospital is open now. It will close at 9:00 p.m.