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Hearing & Balance Solutions - Edgewater

5.0
  • Audiologist
  • Edgewater, MD

About this business

HealthcareAudiologist

Location details

3168 Braverton St., Ste. 250, Edgewater, MD, 21037, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
5.0285 reviews
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Kenneth B.'s profile image
Kenneth B. 
a day ago

Dr. Krotz has provided the highest level of service I've ever experienced. She saw me on a few hours' notice to diagnose my hearing aid repairs, and when they needed to be shipped for service, she fit me for loaners that same day. Also, I'm retiring and moving out of state, and she's really putting in extra effort to help me find another doctor for my transfer. I'm reluctant to go, and may end up making the long drive just because I don't want to lose her stellar service! - Ken B. 

Dorothy H.'s profile image
Dorothy H. 
4 days ago

Always a great experience when I have an appointment with Kristen. 

Business response:

Thank you Dorothy! It's always a delight to have you in the office. 

Carol S.'s profile image
Carol S. 
5 days ago

Dr. Krotz is very caring and took time to answer all my questions and concerns. It was an excellent appointment! 

Business response:

Thank you for sharing this! 😊 We're glad Dr. Krotz was able to answer all of your questions and concerns. It's very important to her that every patients thoroughly understands the why behind the recommended testing, results, and treatment if needed. We appreciate you choosing us for your hearing healthcare. 

Bernard G.'s profile image
Bernard G. 
2 weeks ago

Started appointment as scheduled. Friendly & polite staff and very knowledgeable! Discussed healthcare coverage & price ranges. Next appointment at convenient time in the near future. 

Business response:

Thank you Mr. Goleski for your 5-star review of your visit with us. We look forward to seeing you at your next appointment. 

Nancy E.'s profile image
Nancy E. 
a month ago

This was an organized and positive visit with Dr Krotz and her team from check in to checkout. Throughout my comprehensive exam, Dr. Krotz was professional and friendly. It began with an explanation of her background in audiology, a discussion of my medical history and what made me think I had a hearing deficiency, an examination of my ears, and careful explanations of and positive guidance during and after the hearing tests. Based on the results of my exam she explained next steps with regard to an appropriate choice of hea... read more

Business response:

Thank you Nancy for your kind words and positive feedback. It's very important to me that each of our patients has a clear understanding of our process from diagnosis through treatment, if needed. I thoroughly enjoyed sharing my knowledge with you so you can make a well informed decision that best suits your needs and lifestyle. I truly love what I do, and am so glad it shows. It was a pleasure to have you in the clinic. Thank you again for sharing your experience with others. Take care. 

Deborah L.'s profile image
Deborah L. 
2 months ago

You did really great! 

Business response:

Thank you Deborah for the 5-star review. Thank you for choosing us. 

Diane J.'s profile image
Diane J. 
4 months ago

Dr. Kristin Krotz is a wonderful doctor and her staff is very welcoming. My experience was excellent!! 

Business response:

Thank you Diane for your 5-star review. We're so happy you were pleased with your visit with Dr. Krotz. We appreciate you. 

Carol B.'s profile image
Carol B. 
4 months ago

Thank you so much for the kindness and care I received on my visit. Dr Krotz was exceptional, knowledgeable, professional and so kind. I walked out of the office hearing. Thank you Dr Krotz for helping me. 

Business response:

Thank you Carol for your kindness. It was a pleasure to visit with you. I'm so happy you are hearing better. Take care. 

Stephanie O.'s profile image
Stephanie O. 
5 months ago

Dr. Krotz is extremely knowledgeable and professional while also caring deeply about her patients. By enabling me to have conversations either on the phone or in person and by enabling me to hear the world around me, she has changed my life. Thank you! 

Business response:

Thank you for your review! We're thrilled our care enabled meaningful conversations and transformed your hearing experience. 🎉 

Frequently asked questions about Hearing & Balance Solutions - Edgewater

How is Hearing & Balance Solutions - Edgewater rated?

Hearing & Balance Solutions - Edgewater has a 5 star rating with 285 reviews. 

When is Hearing & Balance Solutions - Edgewater open?

Hearing & Balance Solutions - Edgewater is closed now. It will open on Monday at 9:00 a.m.