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Hearing & Balance Solutions - Edgewater
- Audiologist
- Edgewater, MD
About this business
Dr. Kristin Krotz is an Audiologist with over 25 years of clinical experience in both hospital-based Ear, Nose & Throat (ENT) and private practice settings. Growing up with a hearing-impaired family member, Dr. Krotz developed an understanding and empathy for the communicative challenges encountered by this population. Your hearing and balance healthcare is the central focus of this practice. It's your experience that matters. Dr. Krotz strives to deliver an exceptional outcome at each and every encounter. Dr. Krotz speciali... read more
Location details
3168 Braverton St., Ste. 250, Edgewater, MD, 21037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
excellent care. Thorough discussion of issues I was having with my hearing aids. Clear explanations.
Business response:
I enjoyed our visit and am glad that I was able to clearly explain everything to you. Thanks for the feedback.
It is truly a pleasure dealing with a knowledgeable Doctor! Dr. Krotz is a true professional! I highly recommend her!!
Business response:
I truly appreciate this kind review Rita. It's always a joy having you in the office.
Dr. Krotz took the appropriate and necessary time to do a thorough and detailed evaluation of my hearing loss. We selected the hearing aids that best addressed my hearing needs. The ear canal molds and hearing aids were fitted, finely calibrated, and field tested to ensure they functioned as expected. The necessary time was taken throughout this process to explain, ask questions, and practice using the features of the hearing aids. Thank you for your time, attention and sincerity!
Business response:
It was truly my pleasure to care for you and to make sure you had the best hearing aids for your lifestyle and needs. If you have any issues, please don't hesitate to reach out. Thank you for taking the time to leave me this review. Take care :-)
I appreciated the detailed and clear explanations and helpful advice.
Business response:
Thank you for taking the time to share your positive experience. We pride ourselves in offering an excellent patient experience, and your feedback is greatly appreciated. Please do not hesitate to contact us if you have any further questions or concerns. Take care :-)
My experience was excellent. The office setting & staff are very nice. My exam was perfect. I’m giving my office visit a 10 out of 10 rating.
Business response:
Wonderful, thank you so much. We love getting a 10 out of 10. Thank you for this positive feedback Diane. :-)
The office is very clean and the staff is quite professional and pleasant.
Business response:
We appreciate your positive feedback. Thanks for leaving a review. See you next time.
detailed information provided which will be helpful going forward
Business response:
Thank you Susan! I do my best to provide the highest quality Hearing & Balance healthcare. I am glad I have provided good information which has allowed you to make informed decisions. :-) Dr. Krotz
Dr Krotz was amazing updating one of my daughters, who accompanied me for first time. My hearing and interpretation had declined substantially since last visit. She spent much time assessing me, then explaining alternatives, and finally preparing equipment on loan. A few minute appointment turned into about 2.5 hours - worked in between other appts.
Business response:
It was nice to see you again and to meet your daughter. I am grateful to have the opportunity to help guide your family towards a better understanding of not only your current hearing abilities but also of your new treatment goals. Meeting personal hearing goals is always made easier and often is more achievable when family, friends or caregivers are involved. I will continue to do my very best to guide you through this journey! Dr. Krotz
Dr. Krotz is very friendly and knowledgeable, she makes you feel comfortable, when you leave you know your hearing aids are working properly, and her receptionist is just as caring couldn't ask for a better place to come too!
Business response:
Thank you, Ron, for this review and kind words! We work hard to make each visit productive and pleasant, so good to see you again. I look forward to continueing to provide you and all of my patients with the very best Audiological care that I can. Dr. Krotz
Frequently asked questions about Hearing & Balance Solutions - Edgewater
How is Hearing & Balance Solutions - Edgewater rated?
Hearing & Balance Solutions - Edgewater has a 5 star rating with 223 reviews.
When is Hearing & Balance Solutions - Edgewater open?
Hearing & Balance Solutions - Edgewater is closed now. It will open tomorrow at 9:00 a.m.