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Hearing & Balance Solutions - Edgewater

5.0
  • Audiologist
  • Edgewater, MD

About this business

HealthcareAudiologist

Dr. Kristin Krotz is an Audiologist with over 25 years of clinical experience in both hospital-based Ear, Nose & Throat (ENT) and private practice settings. Growing up with a hearing-impaired family member, Dr. Krotz developed an understanding and empathy for the communicative challenges encountered by this population. Your hearing and balance healthcare is the central focus of this practice. It's your experience that matters. Dr. Krotz strives to deliver an exceptional outcome at each and every encounter. Dr. Krotz speciali... read more

Location details

3168 Braverton St., Ste. 250, Edgewater, MD, 21037, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
5.0223 reviews
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Katherine C.'s profile image
2 months ago

Always prompt, courteous, expert service. I always feel like my concerns are understood and addressed. 

Business response:

Thank you Katherine for your kind words. Offering prompt, courteous and thorough care is very important to me. I'm happy to hear you were pleased with your experience. I look forward to our next visit. Take care.  

Janet G.'s profile image
2 months ago

Kind efficient knowledgeable!! 

Business response:

We're glad to hear you found us to be kind, efficient, and knowledgeable! Thank you for your feedback. 

Randall W.'s profile image
2 months ago

Fantastic experience! Kristin is a wonderful and extremely knowledgeable person, obviously on top of her profession. I left with a thorough understanding of my hearing deficit and what could be to manage it. 

Business response:

Thanks for sharing your fantastic experience, Randall! We sincerely value your feedback. 

Deborah L.'s profile image
2 months ago

Dr. Krotz is knowledgeable, relaxed, friendly, up to date on hearing issues. She explains everything clearly. While she used a lot of technology in evaluation, I still had a very personal and pleasant visit. 

Business response:

Thank you Deborah for sharing your feedback with us. We're happy to hear Dr. Krotz was able to make your visit personal, relaxed, and friendly. One of her priorities is to take ample time with each patient to ensure a customized, quality care. It's very important to her that each patient understands the testing, results, and recommended treatment. We appreciate you.  

Raymond T.'s profile image
3 months ago

The testing was explained in understandable detail. The Dr. very personable and office staff pleasant. 

Business response:

Thank you Raymond for your 5-star review. We're happy to hear you were pleased with your visit with Dr. Krotz. It's important to her that she has ample time with each patient so she can clearly explain testing, results, and recommended treatment. We're glad you took notice of her thoroughness.  

Dominick M.'s profile image
3 months ago

Dr. Krotz is extremely knowledgeable and professional. She is very thorough and explains everything in understandable terms. I am very pleased with and confident in the service I receive. 

Business response:

Thank you Dominick for your feedback. We're happy to hear you were pleased with your visit with Dr. Krotz. It's very important to her to have adequate time with each patient to ensure they understand the test results and any treatment options. Thank you for taking the time out of your day to leave a review. We appreciate you.  

Paul T.'s profile image
3 months ago

Dr. Krotz is always so thorough and helpful. We're so grateful we were referred to her. 

Business response:

We're grateful you found our practice too. Thank you for the 5-star review.  

Pamela J.'s profile image
4 months ago

Brought my hearing aids in to send back for check up. Loaner pair given but a lot of sound feedback right now. 

Business response:

Hello Pam. Sorry you’re having this problem with the loaner aids. Nothing is as good as your own product; however, I want you to be able to enjoy Christmas!!! I will call you on your cell phone now to help resolve the feedback. Dr. Krotz 

Mattie W.'s profile image
4 months ago

Doctor was very educated about my hearing condition and explained everything to me. A job well done 

Business response:

Thank you Mattie. So glad we could help. Take care.  

Frequently asked questions about Hearing & Balance Solutions - Edgewater

How is Hearing & Balance Solutions - Edgewater rated?

Hearing & Balance Solutions - Edgewater has a 5 star rating with 223 reviews. 

When is Hearing & Balance Solutions - Edgewater open?

Hearing & Balance Solutions - Edgewater is closed now. It will open tomorrow at 9:00 a.m.