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Hearing & Balance Solutions - Edgewater
- Audiologist
- Edgewater, MD
About this business
Location details
3168 Braverton St., Ste. 250, Edgewater, MD, 21037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brought my hearing aids in to send back for check up. Loaner pair given but a lot of sound feedback right now.
Business response:
Hello Pam. Sorry you’re having this problem with the loaner aids. Nothing is as good as your own product; however, I want you to be able to enjoy Christmas!!! I will call you on your cell phone now to help resolve the feedback. Dr. Krotz
Doctor was very educated about my hearing condition and explained everything to me. A job well done
Business response:
Thank you Mattie. So glad we could help. Take care.
My evaluation by Dr. Krotz was quite thorough, problem focused, and informative. She formulated a treatment plan, including web-based recommendations for management of the condition she is treating. In addition, Dr. Krotz is pleasant and professional, and her staff is helpful and friendly.
Business response:
Thank you Victoria for this glowing review. I'm honored to care for you and I'm glad you found your visit to be thorough, focused, and informative. It's very important to me that each one of my patients understands their personalized treatment plan and our shared goals. Please don't hesitate to reach out if you have any questions. Have a wonderful holiday season.
It's a real treat to talk to Sandy & Dr. Krotz, Sandy keeps the front office going and Dr Krotz keeps my hearing going. Thanks for the great job. Pat Leitch
Business response:
Thank you Pat for your kind words. Sandy and I both enjoy your visits to the office. Have a wonderful Thanksgiving. :-) Dr. Krotz
On time. Great explanation about how to use the hearing aids.
Business response:
Thank you Richard for the 5-star review. Please let us know if you have any questions.
Always friendly and professional
Business response:
Thank you Mary. Always a pleasure to see you. Take care.
Professional as always.
Business response:
Thank you Peter!
A very friendly and helpful office. I believe we get excellent care. We never feel rushed. Kristin is very patient and caring.
Business response:
Thank you Gail. Quality and thorough care is very important to me and I'm glad it shows. I look forward to your next visit.
Dr. Krotz was patient and helpful as she checked my right hearing aid and explained the problem before she called the company to arrange for it to be sent back for repair.
Business response:
Thank you for the 5-star review Claudio. I'm happy to hear you were pleased with your visit. We will get it all fixed for you!
Frequently asked questions about Hearing & Balance Solutions - Edgewater
How is Hearing & Balance Solutions - Edgewater rated?
Hearing & Balance Solutions - Edgewater has a 5 star rating with 257 reviews.
When is Hearing & Balance Solutions - Edgewater open?
Hearing & Balance Solutions - Edgewater is closed now. It will open on Monday at 9:00 a.m.