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Heritage West Allis
- Assisted Living Facilities
- Milwaukee, WI
About this business
Heritage West Allis is a vibrant 78-unit community that offers Assisted Living, Independent Living, and Memory Care. Easily accessible for residents located near Brookfield and other surrounding areas, we are located in the bustling Milwaukee suburb of West Allis. Heritage pairs a homelike atmosphere and unique amenities with a multidisciplinary staff and unparalleled care levels. Our high-end studio, one- and two-bedroom units come complete with a full kitchen (Independent) or kitchenette (Assisted) with stainless steel app... read more
Location details
7901 W National Ave, Milwaukee, WI, 53214, United States
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We did place my mom there. (Which you probably already know) she does really like it there. Especially because she could have her dog. Someone always checks on her. If she doesn't want to eat in dining room they will bring it to her apartment or she can pick it up. Every one is very friendly. The staff know her by name.
Overall the experience diminished over the 2 years my mom was there. Turnover in staff was a big issue. The new staff didn't know my mom very well and my mom was drugged up for a while before we took some action. The activities directors came and went every 2 months or so. In the beginning I would give all 4 and 5s but at the end 1 and 2s. That's why many are 3s.
Great community. I would recommend to all.
The Décor caught our attention, then after touring and speaking with staff we made our decision. Very friendly and caring staff.
Our experience after moving in was not the same as during the initial touring process. After moving in, we found that communication between the facility administration is horrible.
Overall Heritage West Allis is very good. Depending upon the person living there or about to live there (if you're thinking of moving a loved one there), it depends on the location as I know they have other communities, as well as the convenience.
I toured Heritage West Allis, they provided a great tour and first impression. Culturally my mom is more acclimated to an Elm Grove location than a West Allis one. The other Heritage location we chose is a bit more in the country. I knew that's what my mom wanted because she had a country home.
I had to make an emergency for my mom, and [name removed] was vey helpful with the move in transition. My mom has been enjoying their cooked from scratch meals, and the regular flow of fun activities and exercising. Mom is much happier now, thanks to our move to Heritage.
I just recently relocated my mom to memory care at Heritage West Allis. The move in process went great! The community is clean and well maintained compared to where my mom used to be. My mom is beginning to eat better because the food is really good and she has table mates to chat for her meals.
Frequently asked questions about Heritage West Allis
How is Heritage West Allis rated?
Heritage West Allis has a 4.6 star rating with 91 reviews.
When is Heritage West Allis open?
Heritage West Allis is open now. It is open 24/7.