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Heritage West Allis
- Assisted Living Facilities
- Milwaukee, WI
About this business
Location details
7901 W National Ave, Milwaukee, WI, 53214, United States
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My siblings and I would rate Heritage a definite 5. The staff is exceptionally friendly. [name removed]is so down to earth and easy to get along with. [name removed]is also so nice and understanding. [name removed] is great too! The food is gourmet and served hot and plated like a restaurant would do it. Overall this is an excellent facility.
The place was clean and safe appearing. need to see an assisted living apartment to give full opinion (only saw independent apartment).
I would give Heritage West Allis 4. [name removed] was very helpful. We were able to place my mother-in-law within weeks. Move in went smoothly.
All are 5. The food is excellent, cooked by a chef. Wonderful activities. Clean facility. Kind staff. Yes, we would definitely recommend Heritage West community to other families based on the experience so far.
We did place my mom there. (Which you probably already know) she does really like it there. Especially because she could have her dog. Someone always checks on her. If she doesn't want to eat in dining room they will bring it to her apartment or she can pick it up. Every one is very friendly. The staff know her by name.
Overall the experience diminished over the 2 years my mom was there. Turnover in staff was a big issue. The new staff didn't know my mom very well and my mom was drugged up for a while before we took some action. The activities directors came and went every 2 months or so. In the beginning I would give all 4 and 5s but at the end 1 and 2s. That's why many are 3s.
Great community. I would recommend to all.
The Décor caught our attention, then after touring and speaking with staff we made our decision. Very friendly and caring staff.
Our experience after moving in was not the same as during the initial touring process. After moving in, we found that communication between the facility administration is horrible.
Frequently asked questions about Heritage West Allis
How is Heritage West Allis rated?
Heritage West Allis has a 4.1 star rating with 118 reviews.
When is Heritage West Allis open?
Heritage West Allis is open now. It is open 24/7.