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Heritage West Allis
- Assisted Living Facilities
- Milwaukee, WI
About this business
Location details
7901 W National Ave, Milwaukee, WI, 53214, United States
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We think Heritage West Allis is a great place and the memory care facility is doing a great job for our cousin. However, trying to communicate with staff is next to impossible. I've left six or eight messages asking them to return a call and they have never responded. The only way is to keep calling and emailing and you finally get through. It's not a pleasant task.
Business response:
We are glad that Heritage West Allis has been able to adequately meet your cousin's care needs. We are dedicated to making our memory care communities a place where our residents can truly feel at home while receiving the right amount of care for their needs. We're sorry, however, that you've had such an issue in communicating with the staff! We will let them know of this issue and work to upon it. Thank you for taking the time to share your experiences with us.
The aides and help are first rate, hard working and caring. Almost to a person I would rate them a solid 5 stars. The management is another story, I would give them 1 star. I feel they are uncaring, cold, and calculating.
Location close to Hospital and main fare to stores, restaurants, doctors etc., on busy street in West Allis. I did like the layout of building with mission style design and very clean appearance. My one complaint from the busy street in front is the available apartment that was vacant on the backside of building. There is a railroad track, while viewing the apartment a train was going pass. The window was closed, however while I reviewed my video... you could see the closed window vibrating. It was noisy in the room with the... read more
Frequently asked questions about Heritage West Allis
How is Heritage West Allis rated?
Heritage West Allis has a 4.1 star rating with 122 reviews.
When is Heritage West Allis open?
Heritage West Allis is open now. It is open 24/7.