Heritage West Allis

Anonymous 

on AplaceForMom

9 years ago

We are very pleased with our choice . Everyone has been very helpful and kind so far. Thank you for all your help. 

Anonymous 

on AplaceForMom

9 years ago

Everything so far is going pretty well. She seems very happy with it. She hasn't complained about the food at all. We were all impressed on how much she has improved after leaving the nursing home. Everyone is pleased with the staff. They offer a lot of activities, that people don't have to go to, but surprisingly my loved one goes to quite a few of them. The personnel there have always seemed to be very helpful, they are consistent and attentive. Overall we are pleased with it, and we were happy with the rooms, we found the... read more

RV 

on AplaceForMom

10 years ago

My experience with Heritage West Allis has been pretty good. The staff is great, and the facility is very nice. Most importantly, my father is very happy there. 

Anonymous 

on AplaceForMom

10 years ago

So are things have been positive, while my mother isn't happy about being here, she always says that the people here are really nice. 

Anonymous 

on AplaceForMom

10 years ago

My mother in law has been living at Heritage (assistive living memory care) for about 2 months now. She has adjusted well and seems happy. A lot of that comes from being made to feel welcome. I have not been there much but we have not had any issues. You have to stay on top of things, as you should wherever your loved one lives. I've had to give reminders several times for things I wanted them to do. They seem to be doing many activities and they try to keep the residents out of their rooms most of the day. 

Loved One 

on AplaceForMom

11 years ago

So far, this experience has been favorable. The thing to remember is that these residents have needs, and those needs can be difficult to deal with. I was not too impressed with the frequency of cleaning days. I think it could be cleaned more often. Also, I can't complain about the care, since it's a huge responsibility. My loved ones are reluctant to participate in the activities, but they offer a sufficient amount of options. As far as the food, they offer at lead 2 entree options for each meal, and there's unlimited porti... read more

Leann D. 

on AplaceForMom

11 years ago

The activities are awesome! They are good about accommodating a special diet. The size is good for us, it's a smaller memory care section than others we saw, and the proximity to her doctors. 

Son 

on AplaceForMom

11 years ago

They do a great job. They have a good staff of friendly people and they take good care of my mom. I really like what they do. I can't think of any ways for them to improve at this time. 

Satisfied Customer 

on AplaceForMom

11 years ago

Heritage West Allis is very nice. Our loved one had high demands and needed higher levels of care, which they are able to provide. She has her own place and the price was very good compared to where she was before, actually only paying half of what we were paying before. The community is close to were she used to live. They are feeding her very well and we feel like she is being taken better care of now. Overall we are very happy and lucky we found Heritage and would recommend it to anyone.