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7901 W National Ave, Milwaukee, WI, 53214, United States
Get directionsNice facility. Staff appear friendly. I would definitely consider this a place where my family member would be properly taken care of.
Business response:
We're glad to hear you had such a positive experience at Heritage West Allis. Providing a welcoming and resident-focused environment is very important to us. We appreciate your comments!
We enjoyed the tour very much. The staff was extremely helpful and very pleasant.
Business response:
We are glad that you enjoyed your tour of Heritage West Allis. Creating a kind and welcoming community is very important to us. Thank you for your review!
Only drawback is no religious services. All reviews were great. Clean, great staff, library, atrium, piano, organ, beauty salon, 24 hour awake staff. Looks good! Per [name removed]: they do have religious services! mass 3 xweek and rosary!
Business response:
Yes, we do have religious services several times a week for our residents. Providing this type of activity is very important to us! Thank you for your comments.
A wonderful facility, we signed on that day. [names removed] were great, the residents we bumped into during our tour seemed to be very fond of them and appeared very happy. Building was beautiful and very clean and room size was quite adequate. I was really impressed by the Company's philosophy of care and all the service provided and the dedication to the level of care required. All these exceptional qualities were available for a reasonable cost. So happy to have found Heritage West Allis! Thank you A Place for Mom!!
Business response:
We are delighted that you have had such a positive experience at Heritage West Allis. Providing a clean and caring environment for all of our residents and guests is very important to us. Thank you for taking the time to share your comments!
We had a sense this location has good community. Several residents were gathered and having discussion in the activity room and they were friendly when we entered. The residents run several activities including pot luck meals. The facility is beautiful & clean. The doors are solid oak craftsman style. The apartments are in good condition and include side-by-side washer & dryer in the apt. My wife spoke to the chef director and they use fresh ingredients in their home style meals from scratch. The meals are very reasonably pr... read more
Business response:
We are glad that your tour of Heritage West Allis left such a positive impression. Providing our residents and guests with a pleasant and active environment is very important to us. Thank you for your comments!
Mom was not in best shape when she entered Heritage. The staff and care-takers have done an outstanding job. She loves it there and is really enjoying her new friends, clean environment, and various activities. She is even eating foods that she never considered in the past. All the needed care services are on-site. Very happy for mom and thankful for the great value provided by Heritage.
Business response:
We are delighted that your mother is doing so well at Heritage West Allis! Providing a caring and active environment is very important to us. We appreciate your comments!
We are happy with the care from this nice community. the staff are caring and the community is clean and has a nice atmosphere. We liked that they offer a healthy choice on the menu. They offer nice activities for the residents who are wanting to participate. The building is newer and has a good feeling in the environment. We would recommend this community for the good care and value.
Business response:
We are delighted that you've had such a positive experience with Heritage West Allis. Providing a clean, caring and active environment for our residents is a top priority for us. Thank you for your comments!
I visited with my dad April 15. My dad wasn't to excited to be there. I did not ask all the questions that I had asked facilities afterwards. We had visited mostly assisted living. They had us do a lot of walking and my 88 year old dad got tired. By the time we looked at memory care he was too tired to go on.
Business response:
We’re sorry to learn that your experience at Heritage was less than adequate. Quality matters so we appreciate your input. If you want to let us know more about your experience, please send the details to [removed].
My mother's stay at Heritage is going great! The staff take care of her needs and they are sure to keep everything clean and safe. Though my mother is not too fond of participating in too many activities, the staff members do encourage her to participate. I am pleased with her stay!
Business response:
We are delighted that your mother is so doing well at Heritage West Allis. Providing a positive, supportive and safe environment for our residents is very important to us, and we appreciate your comments!
Heritage West Allis has a 4.1 star rating with 122 reviews.
Heritage West Allis is open now. It is open 24/7.