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7901 W National Ave, Milwaukee, WI, 53214, United States
Get directionsMom was not in best shape when she entered Heritage. The staff and care-takers have done an outstanding job. She loves it there and is really enjoying her new friends, clean environment, and various activities. She is even eating foods that she never considered in the past. All the needed care services are on-site. Very happy for mom and thankful for the great value provided by Heritage.
Business response:
We are delighted that your mother is doing so well at Heritage West Allis! Providing a caring and active environment is very important to us. We appreciate your comments!
We are happy with the care from this nice community. the staff are caring and the community is clean and has a nice atmosphere. We liked that they offer a healthy choice on the menu. They offer nice activities for the residents who are wanting to participate. The building is newer and has a good feeling in the environment. We would recommend this community for the good care and value.
Business response:
We are delighted that you've had such a positive experience with Heritage West Allis. Providing a clean, caring and active environment for our residents is a top priority for us. Thank you for your comments!
I visited with my dad April 15. My dad wasn't to excited to be there. I did not ask all the questions that I had asked facilities afterwards. We had visited mostly assisted living. They had us do a lot of walking and my 88 year old dad got tired. By the time we looked at memory care he was too tired to go on.
Business response:
We’re sorry to learn that your experience at Heritage was less than adequate. Quality matters so we appreciate your input. If you want to let us know more about your experience, please send the details to [removed].
My mother's stay at Heritage is going great! The staff take care of her needs and they are sure to keep everything clean and safe. Though my mother is not too fond of participating in too many activities, the staff members do encourage her to participate. I am pleased with her stay!
Business response:
We are delighted that your mother is so doing well at Heritage West Allis. Providing a positive, supportive and safe environment for our residents is very important to us, and we appreciate your comments!
I had a good tour of this community. It was a nice experience, and everyone was very kind to my family, and myself. The community looked good, everything appeared to be well maintained. The staff was kind, and friendly. There was many factors that played into where to place my parents. Unfortunately this was not the community for them, and their needs
I had a good tour of this community. It was a nice experience, and everyone was very kind to my family, and myself. The community looked good, everything appeared to be well maintained. The staff was kind, and friendly. There was many factors that played into where to place my parents. Unfortunately this was not the community for them, and their needs.
The Heritage West Allis has been a good experience for my mother. The staff are all very friendly and accommodating. The place is clean and the meals are all made fresh. I am pleased with our decision to chose this community.
My tour of this community was very nice. This is a smaller community compared to others. The community is nice and clean from what I saw. The staff I met was very kind and friendly. This community was one of my top picks. It was a pleasant tour and I enjoyed it.
My family had done an extensive search for an Assisted Living facility for my mother and decided to go with Heritage West Allis. Our first encounter with the community relations coordinator clinched it for us. She was so helpful and kind and made my mom feel so welcomed. She went above and beyond to help answer all our questions and get things organized for my mom's move. The facility, it self, is very clean and homey feeling. The staff is wonderful. They were always there to help my mom with anything she needed and did it w... read more
Heritage West Allis has a 4.1 star rating with 114 reviews.
Heritage West Allis is open now. It is open 24/7.