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HL- L8360CDW

3.9

    About this business

    Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

    3.91,036 reviews
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    Mike's profile image
    3 years ago

    DO NOT BUY THIS PRINTER OR ANY BROTHER PRODUCT - THEY DON'T STAND BY THEIR PRODUCTS After a few months of light to moderate home office use, my printer started folding the corner of every page it prints, multiple corners if using the Duplexer. Nothing changed, ink, paper, placement, it just started happening. Took the unit apart, nothing jammed. After attempting to troubleshoot, finally chatted with Brother and Amazon and neither were any help. Brother blames the issue on paper type, even though all three of the papers I use... read more

    Reader338's profile image
    Reader338 
    3 years ago

    Buyer Beware - Customer Service At Brother I rarely write reviews unless I find a product that is exceptionally good (or bad). I purchased a new Brother color laser printer, and a full spare set of four extra cartridges (total cost $800). I wanted to be sure I would not run out of toner in the middle or a print job - thus I purchased the extra cartridges. As it turned out, I needed to use my spare black cartridge. It was defective as confirmed by Brother ($80). Because it was a couple months past the 90 day warranty policy, ... read more

    Simonej8's profile image
    Simonej8 
    3 years ago

    most expensive piece of junk i’ve ever purchased I don’t really need to print all that much. Maybe 10 pages a week and it works 1 out of the 10 times. Constantly jams and says there’s “no paper”. Insane. My biggest regret ever lol 

    mefloridiot's profile image
    mefloridiot 
    3 years ago

    Only a printer Had to return as it was only a printer. I needed a printer, copier and a fax combination. Got that for less money else where. 

    Hitch's profile image
    3 years ago

    A whole bag of No I was in the market for a new color Laser printer for our office, well it's just that a cheap printer that is more trouble than it was worth. It sits 8n the corner in a box as it jammed all the time, would not connect through wifi. So seriously consider a different printer. I should mention the sleep mode...well it would sleep and never wake up, had to unplug it and reboot it. Shameful product. 

    KLETT's profile image
    3 years ago

    lost a brother customer - used to love the product - no longer my new policy with brother laser printers is as follows - buy one and as soon as the toner runs out just throw it away... this HL-L8360CDW was great - made great prints - fast - all happy. I ran out of black toner.... I bought a new BROTHER TN-433m toner cartridge followed instructions carefully - including cleaning the corona wires with the little slider thing... couldn't get the printer to recognize the cartridge - I finally found a youtube on how to reset th... read more

    David Roberts's profile image
    David Roberts 
    3 years ago

    really really disappointing Horrible print quality with colors totally off and blurry over saturated prints. If you a graphic designer like me, look into other options, as this printer is really-really disappointing. Best feature is the duplex ability. Other than that everything feels cheap about the printer. The consumables went way faster than my old HP laser. 

    Dawn Alsager's profile image
    Dawn Alsager 
    3 years ago

    Total junk I have had 3 of these printers, every single one has broken before they were even a year old. DO NOT BUY. 

    Lacie's profile image
    3 years ago

    Caution with this printer Bought this printer for church and used it for printing materials for our service. It was running fine, but then somehow it had paper stick in back rollers and almost caused a fire. Just thankful I was near printer to turn it off or may have burn my house down. Looked for support on what happened and got nowhere. Very disappointed and now looking for another printer for our church. 

    Frequently asked questions about HL- L8360CDW

    How is HL- L8360CDW rated?

    HL- L8360CDW has a 3.9 star rating with 1,036 reviews. 

    When is HL- L8360CDW open?

    HL- L8360CDW is open now. It will close at 6:00 p.m.