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HL- L8360CDW

3.9

    About this business

    Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

    3.91,036 reviews
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    Steph @ Xpressions's profile image
    Steph @ Xpressions 
    4 years ago

    Not good for an office setting Precis: It's a slow, space hogging dinosaur that can't print envelopes without some kind of major overhaul (and then undoing of said overhaul to return to normal printing). Big waste of money. Do not buy for an individual office setting. ENVELOPES: The procedure to print a single envelope involves resetting multiple switches/doors. It's a nightmare. One stupid envelope - it can't do it. You have to set it as if you're printing an entire mailing's worth of envelopes, just to do a single one. You... read more

    Brad's profile image
    4 years ago

    Good printer with 1 exception...SETUP I bought this printer because I needed a new one quickly and due to the pandemic and the shortage of printers, I had few options available, and this is the one I ended up going with. This printer does a great job, prints are crisp, colors are vibrant and prints relatively quick for a laser printer, it is fairly noisy when warming up and when doing 2-sided printing. This printer falls somewhere between my ridiculously loud Canon PIXMA TR4520 and my quiet Epson WF-7610. HOWEVER, this print... read more

    Charles D.'s profile image
    Charles D. 
    4 years ago

    A total failure I have a Brother multi-function printer that I enjoy and expected this printer to be a step up for speed and quality. What I got was a headache! It would take up to 20 minutes to get a single page to print. If you attempted to speed this up you'd get a half page or less. I tried for two days to reach Brother for any guidance on improving the print time but because of COVID there was never an answer. I then tried to get some technical support from Amazon and had the same result. Started the return process with... read more

    MDB's profile image
    4 years ago

    GOT RIPPED OFF!! This seller was a RIP OFF. Over charged for the printer, then the printer did not work after a day, had to pay $188.00 to ship it back, then they charged a $420.00 "Re-stocking" fee. So total refund was $80.00. 

    nagerfran's profile image
    nagerfran 
    4 years ago

    Terrible print quality Prints very poorly with white lines and ink spatters all over paper. Don't waste your money! 

    Heather McCarthy's profile image
    Heather McCarthy 
    4 years ago

    Make Sure You Download the Updated Drivers for this! Had a big problem printing envelopes on this until I went to the Brother website and downloaded the drivers/updated drivers for this machine. We already had a MFC-style Brother printer, so thought the drivers would be similar or would be prompted to update, but we were not. The Brother website has a lot of helpful articles, too. This printer does seem to draw a lot of power (made lights flicker) when it cycles up to print, but goes quickly into standby/sleep mode after pri... read more

    Amazon Customer's profile image
    Amazon Customer 
    4 years ago

    Did not buy because of the toner scam So if Brother reads this, your marketing scam with the toner has lost you a customer. I'm looking for a replacement for an ink-jet that does a whopping 10 pages before the ink dries up and there's a major mess in the printer. I don't want to get from the frying pan into the fire. What's the deal with a new printer being cheaper than the consumables. What would you say if the car manufacturers told you to buy a new car when it needs an oil change. Color would have been nice, but the toner... read more

    Bettina's profile image
    Bettina 
    4 years ago

    Honest review Because our families tech knowledge and skills are slightly higher than average, I ignored the negative reviews and purchased this printer. After all, the price was great! I am running a Mac with the latest OS. And wanted to replace an ancient HP inkjet. First, the drivers...don't bother if you have a MAC- the ONLY way you can install and run the printer is via the Brother iscan/iprint app on the app store...this is where the problems begin....The app gives you ZERO options! No media selection, no tray selectio... read more

    Kieran Kelleher's profile image
    Kieran Kelleher 
    4 years ago

    Reliable printer that "just works" WHo has time to fix printer problems? Not me! I had an Epson 4020 for years and it worked well.. until it didn't. I replaced that with an Epson Workforce ET-4750, which eventually degraded on print quality. Took it to the recycling center. I don't want all in one machines - too much stuff to go wrong. I just want a solid, reliable color printer that I never have to fix or troubleshoot. So far it seems this brother color laser fits the bill. It is a solid workhorse that has given me zero iss... read more

    Frequently asked questions about HL- L8360CDW

    How is HL- L8360CDW rated?

    HL- L8360CDW has a 3.9 star rating with 1,036 reviews. 

    When is HL- L8360CDW open?

    HL- L8360CDW is closed now. It will open tomorrow at 9:00 a.m.