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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

2400 Park Rd, Charlotte, NC, 28203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9255 reviews
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Leigh P.'s profile image
Leigh P. 
on Birdeye

7 months ago

Always high quality products that our dog enjoys! 

Business response:

Thank you for your positive review, Leigh! We're thrilled to hear that your dog enjoys our high-quality products. If you ever have any questions or need assistance, please don't hesitate to reach out to us at (980) 256-5884. 

Kay M.'s profile image
Kay M. 
on Birdeye

a year ago

FANTASTIC service 

Patty M.'s profile image
Patty M. 
on Birdeye

a year ago

Knowledgeable and friendly customer service. Pleasant shopping experience. 

Edith R.'s profile image
Edith R. 
on Birdeye

a year ago

I love my trips to Hollywood feed. They know me and my pets. I am always greeted by someone with a smile on their face who seems happy to help answer any and all questions. Whenever I check out at the counter, I am always offered assistance out to my car. I only shop at my local Hollywood Feed and that is because of the staff as well as the selection. 

Hamilton D.'s profile image
Hamilton D. 
on Birdeye

a year ago

Super friendly staff! Love shopping here with our Bernese Mt. Dog. 

Rebekah B.'s profile image
Rebekah B. 
on Birdeye

a year ago

The people who were working Sunday at noonish were fantastic! All really helpful and kind :) 

Aaron G.'s profile image
Aaron G. 
on Birdeye

a year ago

Customer service is almost too good. While I like having someone that is SO excited to help me, sometimes I don't want to be followed when I already know where I'm headed. I'm probably alone in the sentiment, but I wouldn't mind if they even took it down a notch. 

Business response:

Aaron, thank you for the feedback. WOW, 5-stars! We believe that our customers and their pets deserve the highest quality products and the best possible service. At Hollywood Feed, we believe each customer is top priority. However, we do understand that not everyone desires assistance. We talk to our team members about giving proper customer service and not becoming pushy. We appreciate you being a part of the Hollywood Feed family! Dorcus M. Customer Service Manager Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to... read more

Maddie S.'s profile image
Maddie S. 
on Birdeye

a year ago

Very helpful! Got in right before they closed :) 

Business response:

Maddie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more

Trina H.'s profile image
Trina H. 
on Birdeye

a year ago

Excellent customer service by an extremely knowledgeable staff. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 255 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.