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Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Deerfield, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more
775 Waukegan Rd, #150, Deerfield, IL, 60015, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Kyle is a very helpful employee!
Business response:
Hi Lee! We’re very proud of the compliment on Kyle. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
High end food means high end prices. But no one said the service would reflect that high end price. Although, my experience has been %100 high end service every time I have stopped in. Always friendly, always helpful, and knowledgeable as can be expected. If you are looking for quality food for your pet and quality service this is the right place. 5 stars
Business response:
Dear Kevin, Thank you so much for taking the time to share this amazing review of Hollywood Feed! We truly appreciate your kind words and are thrilled to hear that you consistently receive top-notch customer service when you visit our Deerfield location. Our staff are experts in all things pet, and we are so proud to read about our team's performance! We know that our staff is our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, an... read more
Always a great experience shopping at Hollywood Feed. Employees incredibly helpful.
Business response:
Hi, Mary. We are delighted that you had a great experience with our Feed Team at Hollywood Feed 755 Waukegan Rd, #150, Deerfield, IL - 60015 . Thank you for taking the time to rate us! We appreciate your feedback and hope we will see you and your pets again in the future.
Very helpful fitting my standard poodle with a harness.
Business response:
Nan, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the great services we offer, the quality products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon at Hollywood Feed on 755 Waukegan Rd, #150, Deerfield, IL - 60015 !
Wonderful sales help. Quality products.
Great customer service, very helpful finding different things, or letting me know that something wasn't available. LOVED finding out about pet play options!!
Business response:
Veronica, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to ... read more
Very friendly and helpful staff!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more
Great customer service
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more
Excellent
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Kay! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Hollywood Feed has a 4.9 star rating with 222 reviews.
Hollywood Feed is closed now. It will open at 9:00 a.m.