This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Deerfield, IL
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Deerfield, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more
Location details
775 Waukegan Rd, #150, Deerfield, IL, 60015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Love this store. They have great items and the employees are always very helpful.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more
I love Pet People in Deerfield they are always so friendly and helpful!
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Jennifer! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Great customer service ❣️
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & beha... read more
Great customer service ❣️
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & beha... read more
The employees were friendly and helped me locate the dry cat food I was looking for. They also explained the rewards program.
Business response:
We are THRILLED to hear about your wonderful experience at our Deerfield store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
The employees were friendly and helped me locate the dry cat food I was looking for. They also explained the rewards program.
Business response:
We are THRILLED to hear about your wonderful experience at our Deerfield store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
The store at Deerfield IL has always been top class and still is. My only concern is in getting the dog treats that my dog Luna loves and keeping them in stock!!
Business response:
Garry , thank you for taking the time to leave us a review. We always appreciate customer feedback.it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs, and we apologize for not having what you needed at the time. We would like to know the product you were looking for so we can further assist you. We ask that you c... read more
I came to the store with questions about a high quality food for my rescue kittens. The staff was incredibly helpful, friendly, and knowledgeable.
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
We loved the personal service we got from the staff at PetPeople in Deerfield IL. When Hollywood Feed took over, we were nervous that the quality of products would decline and our favorite chews would be discontinued. The staff did go through a churn, but Liz, the manager is back and she is exceptional. Her customer service, knowledge and even the merchandising of the store is very well done. Displays are attractive, even down to the baskets that hold the chews. She was "gone" from the Deerfield store for a while and we cons... read more
Business response:
Thank you Michael for the wonderful review! Liz is an awesome pat of that team and we are grateful to have her as well as the team she has working with her! We are happy that they were able to give you the best customer service and help you find the best products for your fur baby/ies. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 228 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.