Homefix Roofing and Window Installation of Richmond

Gwen W 

on BBB

5 years ago

My only concern is that my price went up slightly after installation, the windows were as quiet as I desired and the sealant took a long time to dry and I was left to put my shades back up bc of the drying time. Also, I have bars on the basement window in which Mark told me that they would remove and replace upon completion. Antonio did not have to remove the bars yet was able to install the windows. I hope that will not be an issue for me in the long term. Overall, I'm enjoying the windows. They look great. I really like th... read more

Karen H 

on BBB

5 years ago

It was a pleasure working with Kai, he did an excellent job explaining the window hardware and installation process for my window replacements. He answered all my questions professionally and explained things, so it was easy to understand. He made an offer I couldn't refuse. I agreed to signing the contract the same day. Karen H. 

Jason E 

on BBB

5 years ago

These guys are the best. The roofing materials were second to none, the workmanship was stellar, and the job was done fast and ahead of schedule (and ahead of the rain!!). Also, the price was right. I would definitely recommend HCR to anyone. Oh, and their cleanup was second to none. I found only three nails and they were pretty well buried! And I almost forgot - they were able to color match to my old roof almost perfectly. 

Jean G 

on BBB

5 years ago

HCR installer did a great job on the walk in tub; he and his crew were professional and polite. They were careful and cleaned up well after the job. We love the walk in tub! I'd highly recommend Homefix Custom Remodeling. 

Andrew H 

on BBB

5 years ago

Very good quality work done. Communication was clear and timely. Looking forward to next project. 

christina h 

on BBB

a month ago

We contracted with them for new gutters in Nov '24 and we requested leaf guard on one side where we have a lot of trees. During the negotiation phase, the sales person said that he can get a lower price, and apparently dropped the leaf guard completely without telling us. They did the installation in Jan and in April the gutter on the tree side was already failing. They told us that it was our fault for allowing build up, but it built up because there was bowing. There is hardly any leaf dropping in spring! The down spout ha... read more

Andy M 

on BBB

3 months ago

I felt very uncomfortable when a Homefix sales person rang my doorbell this evening at 7:15pm. I told him I was on a call and wasn't interested, but he ignored that and kept doing his sales pitch. I repeated 4-5 times that I wasn't interested, but he wouldn't leave. This made me uncomfortabe and scared. I told him that was now 5 times I've said no, and now I was telling him to leave my property. He still wouldn't leave, so now I said I would call the police if he didn't leave. Finally he left, but looked very annoyed at me, ... read more

Elizabeth F 

on BBB

5 months ago

Ladies And Gentleman:The conversation was pleasant but BS. My property was badly damaged I want a repair to all damage to home. 

Adela H 

on BBB

9 months ago

I had my roof installed in the November of 2021. This was after pressure from the crew leader/manager that the windows they had just put in would not be fully covered in warranty due to the condition of my current roof. In the May of 2023 I had a leak around the area where the roof meets the chimney, it appears that the leak has been there all along and was building up inside the drywall of my attic ceiling, but had finally started to soak through the drywall to be come noticeable. They came out to do an inspection and did a... read more