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Homefix Roofing and Window Installation of Richmond

4.6

About this business

Founded in 1991, Homefix Custom Remodeling is a reputable company that provides the good people of Maryland, Virginia, North Carolina, and Tampa, Florida with the complete range of home remodeling services. We bring affordable access to state-of-the-art products in all of our categories, which include roofing, siding, doors, gutters, insulation, bathrooms, and window replacement. 

Location details

1638 E Parham Rd, Henrico, VA, 23228, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.6997 reviews
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Sandra J's profile image
Sandra J 
3 years ago

I have asked this company for over 2 years to stop calling me! I am on the do not call directory and they will not comply with my request. STOP CALLING ME! 

Justin S's profile image
Justin S 
3 years ago

VERY bad experience, this is a predator company, Homefix Custom Remodeling. We needed the roof and siding replaced but they took advantage of our lack of knowledge. A salesman came out and asked us for an hour of our time but instead, they wasted 4.5 hours of our valuable time. They offered an extremely high price and did not take no for an answer. I luckily negotiated down to a reasonable price for us. They used dishonest tactics to deceive us into believing they were giving us a fair deal. A couple examples, comparing thei... read more

Diane O.'s profile image
Diane O. 
3 years ago

Contracted in Feb2021 for a bathroom remodel. There custom is not custom, causing me to fly, not once but twice from NY to Florida for an install that never took place. After they agreed first time to reimburse my first flight we later scheduled a second date guaranteeing me proper fit. That didn't happen. Requesting refund with flight payment. Getting no response. 

Ann W.'s profile image
Ann W. 
3 years ago

I started searching online for a bathroom remodel and came across this company Home Fix Custom Remodeling. I received a called from Jenny xxxx Special Asst to the CEO asking was I interested in scheduling an estimate. Afterwards, someone else call from the company to schedule the date for the estimate. Here's where the creepiness started. A guy fromHome Fix Custom Remodeling by the name of Matt xxxx came out to look at the bathroom, I gave him an idea of what I wanted. He then started to sale me his "marketing campaign". He ... read more

Nicholas F's profile image
Nicholas F 
3 years ago

So the representative said i had 5 days to cancel. I read the contract its only 3 days. Then she said she was going to call them to cancel my account i should get a call. Nothing so now im trying to cancel it only to find out i have to submit it through writing with in 3 business days. It takes mail atleast 3 to 4 day to get to anywhere. This seems very scandalous. 

Alydia G's profile image
Alydia G 
4 years ago

Purchase window March 2021. Installed windows Friday July 23, 2021. The patio door has moisture in the window panes and the visiblilty is zero. I was told that was normal for windows. This was notice Monday, July 27, 2021. Put in warranty claim and was told nothing could be done to correct issue. This was totally normal. I took pictures for my records. 

Christopher F's profile image
Christopher F 
4 years ago

If I could rate it less I would give it a -1 star. They destroyed my home and then sent others to "fix it". Didn't help at all! Worst experience ever! Destroyed my wood floors, carpets and my foyer was destroyed. Kept getting calls that I would hear from them to "fix" our satisfaction. NEVER RECIEVED A CALL BACK! 

Patricia Y's profile image
Patricia Y 
4 years ago

A company rep solicited a roof replacement estimate. Salesman came in the house to take photos inside my attic, then gave me an estimate of $44,766 to replace roof. But if I signed that day the cost would be $31,321. Really high pressure sales tactics. Since then I have had 4 estimates. None of the estimators came in the house, and most of the estimates were under $10,000. Buyer beware! I would give a zero star if I could. 

Dean C's profile image
Dean C 
4 years ago

They advertise via door to door solicitations during Covid quarantine. Not wearing masks correctly and not accepting of a stern NO. 

Frequently asked questions about Homefix Roofing and Window Installation of Richmond

How is Homefix Roofing and Window Installation of Richmond rated?

Homefix Roofing and Window Installation of Richmond has a 4.6 star rating with 997 reviews. 

When is Homefix Roofing and Window Installation of Richmond open?

Homefix Roofing and Window Installation of Richmond is open now. It will close at 8:00 p.m.