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Homefix Roofing and Window Installation of Richmond
- Contractors
- Henrico, VA
About this business
Location details
1638 E Parham Rd, Henrico, VA, 23228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
After getting pressured to give them my info (girl wouldnt take a no), they harassed ** by calling back to back, and even banged on our window! If they try this again then Im calling the cops. Appointment or not you do not bang like youre trying to break in! And yes, what they were doing is considered legal harassment and I will contact authorities if it continues.
Contract was canceled in 2 days. I'm getting the run around about getting my deposit back. It's been three weeks and I still haven't received my refund. They tell me they will check and call me back. When i call back again I get a different phone number to call and still my refund nor are my questions answered . I should have received my deposit back by now. I would not recommend this company to anyone
Business response:
Sheila, thank you so much for taking the time to bring this to our attention. I will have someone from our customer care team reach out immediately. This is never how we want any of our customers to feel, in the future if you ever need anything at all you can also reach our customer care team directly at **************************. I will make sure someone is in touch ASAP!
Company calls multiple times a day, despite being told not to call back. The number was received from a website posing as a local business, and now they feel the need to call multiple times a day soliciting for work that was completed months ago.
Business response:
Nick, we are so sorry that this has been happening. We had some issues with our phone system, I apologize sincerely. I did look up your account and can confirm that on 2/14 your phone number was removed from our system. Please let us know if you receive any more odd calls so we can help assist in any way. Thank you for taking the time to bring this to our attention.
July 7th 2023 we had a carport fire that also burn 1/2 the siding on our house. On Aug. 26th 2023 we signed our contract with Home fix. We decided to have the whole house done so everything would match. They started the repairs to our siding the first week of November, 8 days later they were done. Since then we have had someone from Home fix come out to repair problems with our siding on 6 different occasions . Today Jan.25th 2024 I have been calling to get someone out here because the repairs they did 7 days ago are coming ... read more
worst scam in the game. offering the pilot home but they forget to tell you they offer to all the homeowners in the area. overpriced and even tho they say they do not use contractors they do. buyer beware overpriced terrible contractor.
We hired Homefix to install wood floors on the main level of our home. The contractor who did the work did a horrible job. He did not stain under the fridge, the stove (or the toilet-as we found out later). This contractor was later fired, and Homefix still stands by their work. It’s been a couple of years and the floors are now warped, scratched and the stain is splotchy. We asked for 2 counts or polyurethane, and we received none. We recently asked them to come out and look at it. The owner came out and brought another con... read more
They are a scam. The whole we are doing one house for a pilot program and then they do all the hones in the area the same way. They over priced say they use their own contractors but then use day labors. Buyer beware.
THEY ARE THE WORST COMPANY EVER!!! TOTAL SCAMMERS If you work there you're going to get screwed over. If you work with them for your home, you will also get screwed over. There is no happy outcome in working with this corrupt company. Stay very far away.
Homefix Custom Remodeling sold me a roof + solar shingle setup. During the entire sales process, I was told the system would produce ~80% of my average energy usage- up to and INCLUDING the day I was presented with the contract. When I expressed trepidation about the price on the contract, the salesman even showed me a spreadsheet detailing specific numbers regarding the money I’d save on my power bill, SRECs, etc.- still based on that 80% offset. Not vaguely 80%, but hard numbers, and how they’d offset the price of the syst... read more
Business response:
Good afternoon, Mrs. Q******! Thank you for reaching out and sharing your concerns with us. I reached out to our team and unfortunately, the only solution to this issue is to add more solar panels which would be at cost. We installed what was contracted and are happy to assist if you're interested in having additional panels installed! If you have any questions or if you need anything at all, please do not hesitate to reach out to our Customer Care team at ************************** - we are always available to assist!
Frequently asked questions about Homefix Roofing and Window Installation of Richmond
How is Homefix Roofing and Window Installation of Richmond rated?
Homefix Roofing and Window Installation of Richmond has a 4.6 star rating with 1,003 reviews.
When is Homefix Roofing and Window Installation of Richmond open?
Homefix Roofing and Window Installation of Richmond is open now. It will close at 8:00 p.m.