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98-107 Kamehameha Hwy, Ste 1, Aiea, HI, 96701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I have had in the past and continue to have the best experiences here. Go see Bert this guy has walked me through the entire store just so I could tell him I liked the first table we looked at. He's patient, and provides great product knowledge and follow up. With above and beyond service I will continue to do business here for all of my home furnishings and that includes my ridiculously comfortable King tempurpedic with my beautiful New Head board, and gorgeous hard wood table. Totally in heaven with how great these look in... read more
Thank you Todd Inamasu for handling our complaint. I appreciate the aloha you gave to us for our order not originally arriving when we had thought. We love our new furniture and hope it lasts us a long time!
Business response:
Hi Ashley: Thank you for bringing this to our attention. We've just sent you a private message and would like to work with you on this. - Taryn K., Digital Marketing Manager
2/10/2017 Update Lesson learned: If you have any issues whatsoever with your furniture delivery at CSWO, don't deal with CSWo's customer service department because they won't help you. Go directly to your sales rep(s) and CSWO's executive headquarters to get things done. After Homeworld's delivery team damaged my home's wooden floors and their claims company denied liability, I literally went through a frustrating 3 months with CSWO's customer service team being bounced back and forth between customer service rep and custo... read more
We dropped 8 grand on a couch and dining set, both are beautiful and still going strong (It has been 2 years). I loved the experience and the store is beautiful!
I very much appreciate all the time put into rectifying my issues with this company by the managers I spoke with. Thank you Kent, from C.S.Wo, for your efforts. We are so happy with the results. Also the delivery guys were very nice and pleasant people.
We had the most amazing experience with Jamie Pestana at RED KNOT and HOMEWORLD Aiea. We walked in the store and he greeted us right away. He was so helpful and went above and beyond for us. He was very professional, friendly and he made us feel so comfortable and welcomed. We were impressed with his knowledge and style. We live in town but from now on, we would drive to Aiea to have Jamie help us. Even after we left, he still helped me find other pieces that I was looking for in the store and emailed me the options. HE IS ... read more
All furniture stores are generally about the same on the island so to us, customer service and quality was key. What topped it off for us was Jay-Pee. Very honest and professional yet personable sales rep who couldn't have been better. When we looked a bit tired, Jay-Pee brought over cookies... Very sweet. We got the insurance, which I can't claim any opinions as I haven't had to use it, but overall the price was fair.
Love the new Red Knot side! If you go there ask for Mike Wood! He's the best! Not pushy but very helpful. Not fake or a shadow like most sales people.
As a return customer of Homeworld, I was especially impressed with the help from Allen Burgess this time. He was very accommodating and patient while my wife and I picked out a new dining set. He gave us the space we asked for while browsing both levels of the entire store. Once we narrowed our selection, he met us with honest input regarding the quality of our choice. His knowledge of the product placement within the store made it very easy and quick to find an additional bench we added to our set. If your looking for ... read more
HomeWorld Pearlridge has a 4.5 star rating with 767 reviews.
HomeWorld Pearlridge is closed now. It will open at 10:00 a.m.