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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Great place to stay
Business response:
We are delighted to hear you enjoyed your stay with us at Horseshoe Black Hawk!
most staff seemed over worked and not customer friendly. couldn't get front desk to answer phone ordered room service and it never arrived. they charge $11 for one hour late checkout...hmmm
Business response:
We take your feedback seriously about staffing and service issues. We understand your frustration and want to improve. Please visit https://www.caesars.com/help-and-support for assistance.
Clean nice room. Decent price. Check in was fine but rep didn’t tell us anything about hotel. Would’ve appreciated knowing about parking, if breakfast is available, etc.
Great view and wonderful front desk lady😁
Excellent desk staff!!
Yes
Everything was great except our trash can was full when we arrived.
Food in restaurant not great - raw patty. Food in late night cafe awful with terrible service. Stir fried rice was raw / hard - like it came out of a bag - putting raw rice in hot oil is not how you make fried rice - it does not work that way. Broke a tooth. Wasted money - no refund or credit. Entire meals were awful. Limited machines. Needs updating. Prices too high for experience.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,854 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.