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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Had a great time in this clean and comfortable hotel. The casino was so fun! The rooms were a little too hot Clean and nice
Business response:
We are delighted to hear you enjoyed our clean, comfortable hotel and fun casino! We'll address the room temperature concern.
Good
Pleasant
Pleasant Elevator stopped working. Popcorn was only available to VIP. Window in room was broken. No other activities besides gambling in the resort. Our room was far from elevator and we requested to be close. Room
Business response:
We apologize for falling short with the elevator, window, and room location issues. Thank you for noting the pleasant aspects of your stay.
Good The heater would not stop running in the room so we had to leave the patio door open to keep it from being overly warm. We did contact the front desk, but they did not send maintenance up. We ate dinner at the bar and grill and received a raw hamburger, but the waitress did offer to take it off the bill. The room was a good size and the bartender Alexandria in the main bar and grill was fantastic. Security was also really friendly, and even cracked some jokes with us. Location was fantastic, close to everything, includi... read more
Business response:
Thank you for your review, this time of year the hotel is limited to Heat only due to the low overnight temperatures that we experience here in the mountains. Glad to hear that you enjoyed yourself otherwise, and very happy that you recognized the bartender for their excellent service.
Very Good
Exceptional Nothing I didn’t like Exceptionally clean and staff so friendly and helpful!
Business response:
Your positive feedback is greatly appreciated! Thank you for letting us know about your exceptional experience at Horseshoe Black Hawk.
Exceptional
Location was great clean spacious room staff was friendly. The beds were hard Our room was spacious and clean.we liked the balcony and 2 chairs.
Business response:
Thank you for your wonderful feedback, Tim! Sorry the beds were hard. Thrilled you enjoyed the spacious, clean room and balcony!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,532 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.