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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
room clean bed comfortable
Business response:
We are delighted to hear that you found your room clean and the bed comfortable. Thank you for choosing Horseshoe Black Hawk. If you have any further feedback, please feel free to reach out to us at (303) 998-7758.
Everything was superior
Business response:
We are overjoyed to hear that everything was superior during your visit. Thank you for choosing Horseshoe Black Hawk.
Business response:
We apologize for any inconvenience. Please feel free to contact us at (775) 786-5700 to discuss your experience further. Thank you.
Business response:
We appreciate you taking the time to provide your feedback, Austin. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Business response:
We appreciate you taking the time to review us, Luis!
The room seemed a little outdated. The A/C did not work well. It couldn’t cool the room. Had to open windows at night to cool off the room. Bed was hard and uncomfortable. All the Shampoo, Conditioner, and Body wash containers in the shower were empty. We stayed on the 6th floor. The fridge couldn’t cook the water bottles I had put in there.
Business response:
We apologize for the inconvenience you experienced during your stay at Horseshoe Black Hawk. We will address the issues with the A/C, bedding, and amenities in the room. Please feel free to contact us at (303) 998-7777 to discuss your concerns further.
Enjoyed the area
Business response:
We appreciate your feedback, Jimmy. Thank you for visiting Horseshoe Black Hawk.
The property needs to be updated. Only 2 elevators were working, barely. The refreshment areas were out of coffee. The rooms are nice but lack the amenities of properties like the Monarch. If Ceasars wants to compete they need to update the hotel.
Business response:
We appreciate your feedback, Jeremy. We apologize for the inconvenience you experienced during your stay. We are working on improving our facilities and services to better meet the expectations of our guests. Thank you for bringing these issues to our attention.
Business response:
We appreciate your feedback, Jennifer. If you have any concerns or suggestions, please feel free to reach out to us at (303) 998-7777. Thank you for choosing Horseshoe Black Hawk.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 4.4 star rating with 8,318 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.