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iAqualink app
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Terrible app. Never buy iaqualink. It's old tech wifi is ridiculous. It's 2024
Business response:
Our apologies, James. We want to better understand; please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com with more details. Thanks for your feedback, and enjoy your swim time! - iAquaLink Support
best investment I have made. Works great!
Business response:
Thanks for your glowing review, Steven! We notice that your star rating doesn't match your kind words, however; if we can assist with anything, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your swim time! - iAquaLink Support
It's a good app when it works, but ...
Business response:
Our apologies, M Mustang! Please share details of what you are experiencing with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Our product specialists will be happy to help. We look forward to speaking with you. - iAquaLink Support
The app is down a lot lately.
Business response:
Hi Dave, Our servers have been fine; please ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. - iAquaLink Support
Can't connect most of the time. Web screen is horrible. So small and SLOW! Pool installer is no help. Extremely frustrating. The app is junk. Have to override at the control panel to accomplish most tasks.
Business response:
Our apologies, Dave. Please ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Needs an update
Business response:
Thanks for your feedback, Araceli. If we can help with anything specific, please give us a call at (800) 822-7933 and we'll be happy to assist. Enjoy your swim time! - iAquaLink Support
Garbage
Business response:
Hi Urban Bargains, We apologize for any issues you experienced with the app. We are always looking to improve the experience for our users and would love to learn more from you. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks for letting us know. - iAquaLink Support
Not user friendly at all. Glitchy wifi connect. And no, it's not my high-speed internet or Google network mesh. Yes I get wifi signal all the way out pass my property line, thus the Google network mesh.
Business response:
Hi Drew, We apologize for the connectivity issues! If the 2.4 GHz network by your pool is strong and you've checked the mesh router tips and are still having issues, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so our product specialists can troubleshoot with you to help improve the connectivity for you. - iAquaLink Support
Connecting my iq30 is a horrible process, and one that I have to repeat often. The app loses connection to the system several times a year leaving me to go in and start all over each time. Would not recommend And yes, my wifi signal is strong. It's the product that's the problem
Business response:
Hi Steve, If the wifi signal out next to your pool consistently is at least 10 Mbps and can't maintain a stable connection, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. We look forward to assisting you. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,092 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.