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iAqualink app

2.6

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    2.64,100 reviews
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    David Moulton's profile image
    David Moulton 
    3 years ago

    this app makes my phone freeze and restart randomly. it has a very outdated feel and often has issues. it's junk. will have to install/uninstall every time I use it from now on. 

    Business response:

    Hi David, Our apologies for the issues you're experiencing with the app. Please log out & back in (if you're logged in already). Then please change your password. Next, clear the app storage/data, and then uninstall and reinstall the app. This should do the trick; if not, give us a call at (800) 822-7933. Thanks! - iAquaLink Support 

    Mark Shaffer's profile image
    Mark Shaffer 
    3 years ago

    We have had this app for about 1.5 years and had trouble with it since day 1. Connectivity isues, then they hard-wired the app (rather than bluetooth), then they replaced parts, etc., etc. I am so disappointed with this app that I would not recommend it for anyone. For the price of the pool this app it is a shame that it has essentially soured our experience with the pool. 

    Business response:

    Hi Mark, We apologize for your poor experience with the app. We'd like to help! Please contact us at (800) 822-7933 with details; our product specialists are happy to assist. - iAquaLink Support 

    Devon Henry's profile image
    Devon Henry 
    3 years ago

    Purchases the VRX IQ+ it worked good for like 10 minutes then started showing error code 10.. I did all the troubleshooting possible and still it would go straight for 30 seconds when I start any cleaning mode and stop and show error code 10.. don't buy this product its clearly faulty.. $1500 wasted.. I'm very frustrated and disappointed.. I never thought I would have this problem with something so expensive. Seek other options save yourself the frustration. 

    Christell Vicens's profile image
    Christell Vicens 
    3 years ago

    It loses connection every time I connect! So aggravating. 

    John Barrett's profile image
    John Barrett 
    3 years ago

    Will not connect to the Web based interface 

    Andres Canello's profile image
    Andres Canello 
    3 years ago

    This app is terrible, it fails to connect all the time. 

    Shawn Hughes's profile image
    Shawn Hughes 
    3 years ago

    Works fine with just my RSPS16 IAaualink panel but when trying to add the VRXIQ+ Robotic Cleaner I get an error after naming the robot "Sorry, we couldn't add the system".... I wish I would have gone with Maytronics Dolphin now. App needs all features available on the "web app" to be incorporated to this app. EDIT: Called tech support and they could 'see' my controller buy it wouldn't connect to their system; just got a new controller from Leslie's tried connecting again and it still doesn't add the VRXIQ to my app.... calle... read more

    Business response:

    Hi Shawn, Thank you for the update. If you're still waiting for a call, please email customerfeedback@fluidra.com with your contact information. We'll get your system fixed up! - iAquaLink Support 

    Graydon May's profile image
    Graydon May 
    3 years ago

    Almost impossible to connect to 

    Phillip Garcia's profile image
    Phillip Garcia 
    3 years ago

    bkhb .Coburn lb 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 2.6 star rating with 4,100 reviews. 

    When is iAqualink app open?

    iAqualink app is closed now. It will open tomorrow at 9:00 a.m.