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this app makes my phone freeze and restart randomly. it has a very outdated feel and often has issues. it's junk. will have to install/uninstall every time I use it from now on.
Business response:
Hi David, Our apologies for the issues you're experiencing with the app. Please log out & back in (if you're logged in already). Then please change your password. Next, clear the app storage/data, and then uninstall and reinstall the app. This should do the trick; if not, give us a call at (800) 822-7933. Thanks! - iAquaLink Support

We have had this app for about 1.5 years and had trouble with it since day 1. Connectivity isues, then they hard-wired the app (rather than bluetooth), then they replaced parts, etc., etc. I am so disappointed with this app that I would not recommend it for anyone. For the price of the pool this app it is a shame that it has essentially soured our experience with the pool.
Business response:
Hi Mark, We apologize for your poor experience with the app. We'd like to help! Please contact us at (800) 822-7933 with details; our product specialists are happy to assist. - iAquaLink Support

Purchases the VRX IQ+ it worked good for like 10 minutes then started showing error code 10.. I did all the troubleshooting possible and still it would go straight for 30 seconds when I start any cleaning mode and stop and show error code 10.. don't buy this product its clearly faulty.. $1500 wasted.. I'm very frustrated and disappointed.. I never thought I would have this problem with something so expensive. Seek other options save yourself the frustration.

It loses connection every time I connect! So aggravating.

Will not connect to the Web based interface

This app is terrible, it fails to connect all the time.

Works fine with just my RSPS16 IAaualink panel but when trying to add the VRXIQ+ Robotic Cleaner I get an error after naming the robot "Sorry, we couldn't add the system".... I wish I would have gone with Maytronics Dolphin now. App needs all features available on the "web app" to be incorporated to this app. EDIT: Called tech support and they could 'see' my controller buy it wouldn't connect to their system; just got a new controller from Leslie's tried connecting again and it still doesn't add the VRXIQ to my app.... calle... read more
Business response:
Hi Shawn, Thank you for the update. If you're still waiting for a call, please email customerfeedback@fluidra.com with your contact information. We'll get your system fixed up! - iAquaLink Support

Almost impossible to connect to

bkhb .Coburn lb
iAqualink app has a 2.6 star rating with 4,100 reviews.
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.