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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
Just opened my pool for the season and the app says "offline" I was up all night trying to reset it. And it doesn't engage. An update to my original 1 star rating and comment: I had to disconnect everything, clear it all out, and after 1 hour of constant reconnecting and basically starting over again as if it was a new system I finally got everything linked. The App is a little antiquated but great when it works so I'll increase the rating to 3 stars. Let's hope it continues to work.
Business response:
Hi Eric, Thank you for the update! We're glad you're up and running again. Please let us know if anything changes! - iAquaLink Support
No push notifications for errors? The main reason I bought a smart pool robot is because there are trees around our pool which result in a lot of debris that clogs the robot very often. I wanted to be alerted immediately when this happens rather than having to check on the robot.
Business response:
Hi Kory, Thank you so much for your feedback. We always take comments like yours into consideration for ongoing product development. All the best - iAquaLink Support
I enjoying being g able to control my pool features from my phone wherever I am.
Business response:
Hi Brent, Thanks for sharing your story about the iAqualink app. We hope you continue to enjoy a convenient and worry-free pool experience. - iAquaLink Support
App worked well until latest update. Now it keeps crashing when I try and use it.
Business response:
Hi Raul, Our apologies! Try clearing the cache: long-press the iAqualink icon, then go to App Info. Tap Storage, then tap Clear Cache. We'd like to speak with you to learn more. Please email us at customerfeedback@fluidra.com with your phone number and "Google" and a product specialist will be in touch. Thanks for your patience! - iAquaLink Support
App keeps crashing, tried reinstalling with same results
Business response:
Hi Jaime, We're sorry! Try clearing the cache: long-press the iAqualink icon, then go to App Info. Tap Storage, then tap Clear Cache. We'd like to speak with you to learn more. Please email us at customerfeedback@fluidra.com with your phone number and "Google" and a product specialist will be in touch. Thanks for your patience! - iAquaLink Support
I have a note 4.it crashes everytime and then reopens itself. Please fix it zodiac
This has been a wonderful unit and I highly recommend ... I had one update that I to re-login and I wasn't happy because of a complicated login, but better safe than sorry
Business response:
Hi G Weeza, We are pleased that you enjoy the app. We did release an update this week that corrected some issues, and our apologies that it wasn't as smooth as you expected. We hope that the new version is satisfactory! Enjoy your pool time. - iAquaLink Support
Super
Business response:
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best! - iAquaLink Support
Worked for a year on my ATT Arris wifi (but with lots of droppage). Got a new mesh router to fix the problem, but it wouldnt initially connect to the Eero mesh router. Customer service reached out based on this review and suggested using the guest feature on Eero. Now it works again and doesn't drop signal! Wish you had so the same features on the App as online or without going to the web. Kudos to the customer service team for helping me.
Business response:
Hi Craig, We're so glad we could get things up and running for you! We appreciate your positive feedback and will take your suggestions into consideration for future product developments. Enjoy your pool! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,592 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.