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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
Easy-to-use the only downside is if you lose power you have to setup the wifi again.
Business response:
Hi Edwin, Thanks for your review! The wifi setup issue doesn't sound right, however. Please contact us at customerfeedback@fluidra.com so we can help. Thanks for your patience. - iAquaLink Support
Works great when it works. I have only had my new system for 2 months now. I have had most of my problems these past 3 weeks and currently. The system keeps crashing or going offline. I have Uninstalled the app and reinstalled it twice hoping it would fix the problem, unfortunately not. When the app is online, I can control my system from anywhere, which is a perk. Lately not the case.
Business response:
Hi Frev, We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you; please forward your review, along with your contact information, to us at customerfeedback@fluidra.com. Thanks for your patience! - iAquaLink Support
The latest version of the app has been working great for me. Beforehand, I would have to close the app and re-open fairly often. Also having easy access to the web controls through the app is great as well.
Business response:
Hi Feargus, We're always working hard to improve the app. Thanks for your download and feedback. Enjoy your pool time! - iAquaLink Support
I'm really enjoying the app after some bugs were fixed. Really nice to be able to control my chlorinator from my phone. Thank you so much for assisting and getting it working again.
Business response:
Hi Martiens, We appreciate your patience as we addressed those bugs! So happy to hear that all is well with your system now. Enjoy! - iAquaLink Support
Works great when working. Subject to connection errors. Sometimes app does not agree with actual pool function. App says vanishing edge on when not on.
Business response:
Hi Rocky, Thanks for your feedback! We'd like to help with the issues you're experiencing. Could you please forward your review to us, along with your contact info, to customerfeedback@fluidra.com? Thanks! - iAquaLink Support
We are super excited to be able to so easily manage every feature of our Aqualink via our smartphones! Also Nick the customer support rep was absolutely excellent in helping us get set up.
Business response:
Hi Lynn, We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know! Enjoy your pool time! - iAquaLink Support
Ok, but needs improvement. Frequent connection problems despite strong wifi signal - app needs to be rebooted to restore connection. Also, buttons sometimes need to be clicked multiple times to respond. Wish it had a timer in addition to the programmable schedule; for example, a timer to turn off the spa in case you forget.
Business response:
Hi James, Thanks for your feedback! We do have a timer feature: “Max Runtime” for individual features and “All Off Time” for all; contact us at customerfeedback@fluidra.com if you'd like assistance. - iAquaLink Support
Iqpump01 has freeze protection, but no water temperature display. Water temperature being the biggest LSI violation in water balance, needs to be updated immediately for service techs and pool owners.
Business response:
Hi, We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions! - iAquaLink Support
I've used this for over a month now on Google Pixel 2 Android with the Polaris VRQ iQ+. Have had no issues -- works as advertised. Very convenient for control and scheduling of cleaning routines. Note -- must have good WiFi signal at pool area.
Business response:
Hi David, We are pleased that you are enjoying the app. If there is anything we can do for you, just let us know! Have a wonderful day! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,624 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.