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iAqualink app
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And please stop telling users that they can't pick "red" color for led lighting because it is a limitation of their lights and not the app. The "USA" color scheme clearly has a red color along with the blue and white, but red is not available to be selected on its own.
Business response:
Hi Gabe, The color red does not adequately illuminate many pools, due to its longer wavelength. Thus this limitation is by design and exists throughout the software within the lights themselves, the automation system, and the app. Please watch for an upcoming launch of lights that are capable of any color in the rainbow. Thanks! - iAquaLink Support
All working great. Even the freeze protection.
Business response:
Hi Cynthia, Thank you for the kind words! If there is anything we can help with, please let us know at (800) 822-7933. Enjoy your pool time! - iAquaLink Support
I keep having connection issues when the air temp is below 40.
Business response:
Hi Alex, This doesn't seem right; temperature should not affect connectivity. Please contact us at (800) 822-7933 so we can find out what's going on and improve your connectivity. Thanks for letting us know. - iAquaLink Support
I mostly use this app to control the pool lights. I find the color options lacking. Virtually any color is available with LEDs so I'm not sure why the selection is so limited (no red for example.) Instead of a handful of options, I should be able to select and save any color of the spectrum from a color wheel. Also not sure why the system has to cycle through every color before stopping at the color I've selected- especially when it cycles seamlessly in "disco mode"
Great app. Easy to use and convenient!
It would be great if this app could send an alert when there is an AquaPure general fault
App stopped communicating with pool equipment. I checked this site and saw an update was needed tried updating and it stayed in pending mode. After 30 min. Of pending status I un-installed it. Now it won't install on my phone at all just stays in spin mode pending. I am using a Samsung phone. ***Update*** had to have the antenna replaced and an alteration to the program for the pump speed on the equipment in order to communicate with App and avoid some other issues. Once the antenna was installed magically the app loaded on ... read more
Business response:
Hi Karen, We're glad to hear that your app is working properly again! Please let us know if we can assist in the future or if you have any questions. We're at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
I have also experienced the same issue when not logging out, not being able to access it unless I log out first. Today it was saying unable to connect to the server. After trying multiple times it finally connected. Now it is saying incorrect username or password and I can't get in! When clearly I am using the correct credentials. Frustrating when it isn't reliable.
Business response:
Hi Marina, Our apologies for the issue you're having! Since logging out didn't help, please try changing your password and clearing the app storage data. If that doesn't do it, please uninstall/reinstall the app. This should do it, but if you still have issues, please call us at (800) 822-7933 so we can troubleshoot. Thanks! - iAquaLink Support
Needs some tweaks. It doesn't make any sense to have lights that will show on the color changing mode but then not be able to turn them on individually. I'd really like to turn on just red sometimes but I can't.
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,533 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.