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The app is clean, but most of function is via the web interface instead. I would love to see the status (i.e. pump speed/watts) from the app directly.
Business response:
Thank you for your review, Leo! We appreciate your positive feedback and will take your suggestions into consideration for future product developments. Enjoy your pool time! - iAquaLink Support
Great
Business response:
Thank you so much for your kind words, Joe! We really appreciate your taking the time to share your experience with us. Have a fantastic pool season. - iAquaLink Support
Easy to use
Setup is very clunky. I have had problems where wifi control is lost and a reset is needed. It is never a quick process however many times you do it.
Business response:
Hi Nigel, We apologize for your experience with the app. Please give us a call at (800) 822-7933 and we'll help pin down the connectivity issue so you can keep everything under control. Thanks for letting us know. - iAquaLink Support
Overall easy setup and easy to use app. I would wish to have pop up notification when the robot has an error or the filter basket is full. That way I don't have to check on the robot all the time
Business response:
Hi Lars, Thank you for sharing your valuable feedback with us! We'll take your comments into consideration for future product developments. Have a great pool season! - iAquaLink Support
Response time is a little slow
Business response:
Hi Jarod, thanks for your feedback. Sometimes the app may be slow but such instances are rare. If it happens too often, please let us know at (800) 822-7933. We'll be happy to look into this for you. Enjoy your swim time! - iAquaLink Support
Worked ok untill recently. Not sure if it was the recent update but as of recent pool pump will turning on according to schedule then shuts off after a few minutes. The app still shows the pump on. I have to manually swipe it to off and turn it back on.
Business response:
Hi JR, Thank you for your kind feedback. Our apologies for the issue you're experiencing recently. Please contact us at (800) 822-7933 with more details and our product specialists will be happy to help correct the pump's schedule. - iAquaLink Support
Works but could be much more stable and responsive
Business response:
Hi Richard, we apologize for any issue you might be having! Could you please send details of what you are experiencing to our customer support at (800) 822-7933 or iaqualinkfeedback@fluidra.com? We'll get you up and running more consistently. Thanks! - iAquaLink Support
When will app integrate with Google Home? Works well with Alexa, but not Google.
iAqualink app has a 2.6 star rating with 4,533 reviews.
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.