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It was well worth the money to automate our pool/Jacuzzi system. We can be on our way home from Vegas or out to dinner and decide that going in the Jacuzzi would be a good thing, and when we get home the Jacuzzi is hot and waiting for us.
Business response:
Hi Phil, Thanks so much for sharing your first-hand iAquaLink experience online! Please let us know if you ever have any questions; we're at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your spa time! - iAquaLink Support
Worked fine, but now it is stuck on the firmware update screen.
Business response:
Hi Adam, Thank you for letting us know! We found your account and reset it; you should be able to access it now. Please let us know if we can assist further! We're at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Happy swimming! - iAquaLink Support
It works but needs improvement. You need to figure out a way to move the stuff that's on the web version into the app. I find the web version not very user friendly. For example, my program is not operating correct and I can't get into it on the web version to see if it somehow changed. I can log into the web version fine, just can't see the details of the program. All of this should be available on the app.
Business response:
Hi Steven, Thanks for your feedback! We are always looking to improve the app and appreciate hearing from users like you. We'd like to hear more about what you're not finding in the web interface; please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com with details. - iAquaLink Support
Fairly easy system to use, been up and running for 1.5 years with no issues
Business response:
Hi Robert, Thanks for sharing your first-hand experience with others! It's always a pleasure to hear from satisfied customers like yourself. Enjoy your pool time! - iAquaLink Support
Has an annoying bug for me. If I close the app without logging out, when I open it a few hours later, I can't access my chlorinator. I gets stuck on the spinner. So I close it again, open, logout, and log back in. I think some sort of authentication token gets timed out, but the app tries to use it anyhow.
Business response:
Hi Garry, We're sorry about that! We recommend creating a new user account, re-provision your device to this new account, and trying again. If this fails, please call us at (800) 822-7933 and we'll get things working properly for you. Thanks for letting us know! - iAquaLink Support
Awesome and easy to use app, follow the prompts and away it goes. Clean the pool from your lounge suite.
Its worth getting the app control for the pool equipment.
Constant connection problems with the iaqualink 2.0 antenna since the day it was installed. Replacing the 2.0 antenna with the 3.0 version cured all previous issues. Unable to award 5 stars due to over two years of disappointment.
Business response:
Hi Bill, Thank you for the continued updates and we hope your app experience continues to improve. Please reach out to us with any issues you may experience so we can assist you directly. Have a great swim season! - iAquaLink Support
sweet app
iAqualink app has a 2.6 star rating with 4,533 reviews.
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.