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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
This has been a wonderful unit and I highly recommend ... I had one update that I to re-login and I wasn't happy because of a complicated login, but better safe than sorry
Business response:
Hi G Weeza, We are pleased that you enjoy the app. We did release an update this week that corrected some issues, and our apologies that it wasn't as smooth as you expected. We hope that the new version is satisfactory! Enjoy your pool time. - iAquaLink Support
Super
Business response:
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best! - iAquaLink Support
Worked for a year on my ATT Arris wifi (but with lots of droppage). Got a new mesh router to fix the problem, but it wouldnt initially connect to the Eero mesh router. Customer service reached out based on this review and suggested using the guest feature on Eero. Now it works again and doesn't drop signal! Wish you had so the same features on the App as online or without going to the web. Kudos to the customer service team for helping me.
Business response:
Hi Craig, We're so glad we could get things up and running for you! We appreciate your positive feedback and will take your suggestions into consideration for future product developments. Enjoy your pool! - iAquaLink Support
I enjoy the layout of the new update. However, adjusting the temperature is difficult and not precise. Trying to slide the temperature bar to get it to an exact temperature is almost impossible. The addition of a + or - button to adjust the temperature in 1 degree increments would be helpful and keep me from having to go to the web based control panel for an adjustment. Also, are there plans for Alexa integration? UPDATE: Thank you for adding the requested + and - button.
Business response:
Hi Vic, Thanks for the suggestion! Also, we’re excited to inform you that we now have enhanced capabilities that allow Alexa to control color lights, dimmers, auxiliary relays and the Polaris 9650iQ Sport robotic cleaner. You will need to discover additional devices in the Alexa App. Wishing you the perfect swim. - iAquaLink Support
Always disconnects from Wi-Fi. Runs OK about 25% of the time. They got me a new box to try but no luck. Update, still had issues so asked if they had a manual version. They sent it and it works perfectly. Great customer service. Gary
Business response:
Hi Gary, We are happy to hear that you are up and running again! We appreciate your kind words. Have a nice swim season. - iAquaLink Support
Update 12/10/2019... apparently my logic board had an issue and reset the light selection back to basic light vs the jandy watercolor leds. I reconfigured and the light selection palette is now visible again. Latest version has lost the ability to select view the Jandy Watercolors light palette. There is no longer an option to select the specific color and have the board cycle automatically. Now have to toggle the apps light toggle to cycle through the lights.
Business response:
Hi Brian, So happy to hear that your problem is resolved! Thank you for your feedback, and enjoy your pool! -iAquaLink Support
Hey guys I can do anything with it totally awesome does not even required to have an indoor control and with the new update I am able to control multiple pools on my route which is very helpful during times of freeze or extreme weather When somebody is out of town and wants to check their pool they can check it by going to the web part of the app tap status and see real time results very cool (916)202-POOL I highly recommend this app tech support will never Let You Down!
Business response:
Thanks for sharing your story, Brek! Wishing you the perfect swim. - iAquaLink Support
Revised again 12.05.2019: Zodiac updated the app to ver 5.0.3, which seems to have corrected/eliminated the glitches in the previous release. Special shout-out to Andrew at Zodiac for terrific, professional customer service - thanks a lot, y'all! Revised 12.03.2019: since the latest update (early Dec), the app is a mess. Constantly drops connection, crashes, and is slow/balky. What did you do?!? (original) It's a terrific app & system, very comprehensive yet intuitive and easy. Love it!
Business response:
Hi Eric, Glad we could help! Thank you, iAquaLink Support
The temperature slider was a bad idea to begin with, but I can't figure out why on Earth they would set the range from 34°F to 104°F? The old interface with the +/- buttons was a MUCH better UX.
Business response:
Hi Shahab, We're always looking to improve the experience for our users, and really appreciate the feedback. If there's anything specific we can help you with, please email us at feedback@zodiac.com. Thanks, iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,624 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.