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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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Does not support my bank, and there are no other options from the staff to provide me with a loan.
Business response:
Dear Amelia, Thank you for sharing your feedback with us. We understand how frustrating it can be when expectations are not met, and we take your comments seriously. We are always looking for ways to improve our accessibility. For further assistance or to discuss this matter, please contact us at resolution@icash.ca.
Terrible Experience when I was using I cash. Lots of False advertising.
Business response:
Dear Michel, We are sorry to hear that your experience did not meet your expectations. We take all feedback seriously and appreciate you bringing this to our attention. Please reach out to us at resolution@icash.ca so we can better understand your concerns and assist you further.
did not get me anywhere close to the amount I need. I've used them before, and you aren't given enough time to pay it back.
Business response:
Dear Ilyana, We appreciate you sharing your perspective with us. We take all feedback seriously as we strive to maintain high standards for our service. We understand that expectations may differ, and we value your input. For further assistance or to discuss this further, please contact us at resolution@icash.ca.
dont know if anyone is haveing problems with this app but lalty I been trying to sing in an it says " your doing that too much" if anyone is experiencing that well feel sorry for you as well
Business response:
Dear Peter, Thank you for sharing your feedback. We understand how frustrating technical difficulties can be and truly empathize with your experience. We take all feedback seriously as we work to improve our platform. Please reach out to our team at resolution@icash.ca if you have further questions.
this company advertises that you can pay your loan off and any remaining payments and reapply for another loan and they are lying and misleading you into thinking that. I just inquired about paying off my last payment and reapplying for another loan and I was told that even if I paid off my last payment I could not reapply until after the date that payment was set for. for me now I have to wait until Feb 15th to reapply for a loan even though I can pay it all off now and I need another loan.
Business response:
Dear Steve, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
Ok. I'm just a go between here because she is definitively not in a good spot. She has reached out to your "resolution" department and they did nothing. She has 3 emails from iCash explicitly stating she will be approved for her second loan - because she paid it on time and in full. She was granted her first loan with the exact same information and banking you guys rejected her for the 2nd time? With only a 2 week difference between both applications? Explain that? Do what you promised her.
Business response:
Thank you for sharing this on behalf of your friend. We understand it is disappointing when expectations are not met, and apologize if previous contact did not provide the desired clarity. We value all feedback to help us improve. Please have your friend reach out to resolution@icash.ca so we can look into this further.
useless, they dont lend any money if you are not on payroll
Business response:
Dear Mikail, Thank you for sharing your experience with us. We understand that it can be disappointing when expectations are not met, and we truly empathize with the situation. We value all feedback as we work to improve the experience for everyone. Please feel free to reach out to resolution@icash.ca to discuss this further.
is okay takes a lot guess it's stress
Business response:
Dear AmyLee, Thank you for sharing your feedback with us. We understand that navigating these processes can feel stressful at times, and we appreciate your patience. Your comments are taken seriously as we look for ways to improve our service experience. If you would like to discuss this further, please reach out to our team at resolution@icash.ca.
I did love this app. But now due to changing of banks I've been told I dont have enough income in said accounts anymore, or apparently nothing showing I've have other loans I've repaid. I just repaid 2 yesterday. Ill be deleting this app. Clearly there are some issues with there system setup
Business response:
Dear May, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.