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372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directionsthis app is totally garbage the customer service is absolutely absurd when asked if I had a pay cheque deposit for 2 months in a row and I do . and they know they have access to my account but the person who did my loan was obviously just being a what a call I real winner. do not chose this company
Business response:
Hi, Brandon. Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. One of our Specialists will contact you shortly. You can also send us an e-mail to resolution@icash.ca. Best regards, iCash
Caution! Company is hasslesome to deal with. They will try and take payments ahead of the legal agreed date, or not take them at all on time. Support staff is generally good. They're super fast at processing giving loans. All of that has been awesome. Payment processing is absolutely terrible and it alone deserves 1 star.
Business response:
Hi, our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk with us further, please reach out at resolution@icash.ca. Best regards, iCash
DO NOT USE: myself and my network never use icash now because they lure you in with quick deposit times, but they offer zero payment plans which means you absolutely must pay the full amount, and if you ask the for even ONE more day just like I did they will tell you to get stuffed. their model is not based on repeat business because they know you won't come back after dealing with them. long story short. protect your credit. find a place that will easily give you the same amount.
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customer to receive. If you’d like to talk with us further, please reach out at resolution@icash.ca.
I constantly enter correct banking info.. it says wrong info. never works until I message them and argue.. I'll give my money to money mart I guess
Business response:
Hi Cole, Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. One of our Specialists will contact you shortly. You can also send us an e-mail to resolution@icash.ca.
they claim they are fast and easy but have proved to be unreliable in both service and accountability if u are looking for simple and straightforward I highly recommend you avoid this company
Business response:
Dear Justin. Thank you for taking the time to review iCash. We apologize and understand your frustration. One of our Specialists will contact you shortly. You can also send us an e-mail to resolution@icash.ca. Best regards, iCash
terrible
Business response:
Hi, Bradley. Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. One of our Specialists will contact you shortly. You can also send us an e-mail to resolution@icash.ca. Best regards, iCash
never tried it yet
Business response:
Dear Donnie, Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customer to receive. If you’d like to talk with us further, please reach out at resolution@icash.ca. Best regards, iCash
DOESN'T EVEN SEND AN EMAIL 😠😠😠😠😠😠
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customer to receive. If you’d like to talk with us further, please reach out at resolution@icash.ca.
this app will ask you to enter your bank card number and your banking password into the app. after calling tech support they assured me that this was a redirect to my bank. this is not the case! the information would have been sent to the website fin.ag do not give your bank information to a third party! that is how you get hacked that is how you get pwned
Business response:
Dear William, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
iCash.ca has a 4.4 star rating with 14,478 reviews.
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