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ICCU
- Credit Unions
- Boise, ID
About this business
Location details
401 W Front St, Ste 100, Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have my business accounts with ICCU. About every third trip to the bank results in an error in my deposit. Yesterday the teller had to correct the deposit three times before she got it right. Would have cost me $200 and my word against hers. Good thing I looked at my receipts from all three attempts and stayed at the counter until she got it right. She can't count or do simple math. They really need deposit slips so that the teller can at least try to match up the numbers with the customer's total, but no. Don't use deposi... read more
They used to be pretty good. However, they recently revamped their online Bill Pay system. Since then their new system randomly cancels my scheduled payments. And, I get the same run around as I do from the monster banks when I look for a resolution. I am now looking for a new bank.
Incompetent and unethical. Apparently they do not have employees with the skill needed to set up automatic payments correctly ... nor can they adjust them when they need to. Agreed upon arrangements needed to correct their mistake apparently are meaningless to them and thrown aside ,,, again because they lack the competence to correct their mistakes in their 'system' or really just don't care. This is a bad Credit Union!
I was told by a few users that this was a great bank; knowledgeable and friendly staff Not what I experienced. I am out of town and had checks to cash. I got no help. The teller was terse, inconsiderate and not the least bit interested in helping me. Go somewhere else and get a better experience than I did!!!
My husband and I got a two year car loan from Idaho Central, in which the woman helping us asked if we wanted to add insurance for another $3 a month. Nothing much to lose, right? As it turns out, they tacked on a whopping $413 for the said insurance right off the bat. We are walking away with a valuable lesson learned: To always, ALWAYS read the fine print before we sign anything. It still gets my blood boiling to think of how low some companies will go for the dollar. I will never bank with ICCU again for the very rea... read more
I don't know why but twice I walked into two different locations to open an account but no one bother to service me. I was told to wait at the chair. There were no other customers there. 20 minutes later, I left...
Idaho Central mistakenly thought our car was uninsured, so they bought a policy and charged us for it. Only thing is, they never told us about this-they sent communcations to our old address when they had had our new address for months. Due to their error, my husband received past due reports on his credit, which made his score drop by more than 100 points. We are trying to buy a house and our mortgage broker can't lend to us due to the erroneous credit score. We told ICU the only way for us to get a home loan is for the... read more
Whatever you do, do not have a CC debt and a Car Loan through them. We had to put our CC debt on a bankruptsy but kept the car. When we paid the car loan off they refused to release the title and it is legal. They cross-collaterized our car loan with our Credit Card so unless we pay them back for the Credit Card debt (which was dismissed by the Bankruptsy) they will not release the title. Also even if you do not file bankruptsy and you have a Credit Card Debt with them and you pay off your car loan, they will not release... read more
Their POSTING DIRECT DEPOSITS (example: My Federal Retirement Check) is the same as a the method major banks use. It's the main reason I switched from major banks to a non-profit, customer owned credit unions decades ago. It's underhanded to say the least. It's an old trick major banks use to squeeze more profits from us unaware customers. Here's the skinny. Example: At work you get paid every two weeks on Monday buy direct deposit. But actually, those deposits are deposited on the Friday before. Why? Remember in th... read more
Frequently asked questions about ICCU
How is ICCU rated?
ICCU has a 2.6 star rating with 203 reviews.
When is ICCU open?
ICCU is closed now. It will open tomorrow at 9:00 a.m.