ICCU

Wayne S. 

on Yelp

10 years ago

I was told by a few users that this was a great bank; knowledgeable and friendly staff Not what I experienced. I am out of town and had checks to cash. I got no help. The teller was terse, inconsiderate and not the least bit interested in helping me. Go somewhere else and get a better experience than I did!!! 

Amber H. 

on Yelp

11 years ago

My husband and I got a two year car loan from Idaho Central, in which the woman helping us asked if we wanted to add insurance for another $3 a month. Nothing much to lose, right? As it turns out, they tacked on a whopping $413 for the said insurance right off the bat. We are walking away with a valuable lesson learned: To always, ALWAYS read the fine print before we sign anything. It still gets my blood boiling to think of how low some companies will go for the dollar. I will never bank with ICCU again for the very rea... read more

John L. 

on Yelp

12 years ago

I don't know why but twice I walked into two different locations to open an account but no one bother to service me. I was told to wait at the chair. There were no other customers there. 20 minutes later, I left... 

Mikela F. 

on Yelp

12 years ago

Idaho Central mistakenly thought our car was uninsured, so they bought a policy and charged us for it. Only thing is, they never told us about this-they sent communcations to our old address when they had had our new address for months. Due to their error, my husband received past due reports on his credit, which made his score drop by more than 100 points. We are trying to buy a house and our mortgage broker can't lend to us due to the erroneous credit score. We told ICU the only way for us to get a home loan is for the... read more

Chaise M. 

on Yelp

13 years ago

Whatever you do, do not have a CC debt and a Car Loan through them. We had to put our CC debt on a bankruptsy but kept the car. When we paid the car loan off they refused to release the title and it is legal. They cross-collaterized our car loan with our Credit Card so unless we pay them back for the Credit Card debt (which was dismissed by the Bankruptsy) they will not release the title. Also even if you do not file bankruptsy and you have a Credit Card Debt with them and you pay off your car loan, they will not release... read more

Jay C. 

on Yelp

13 years ago

Their POSTING DIRECT DEPOSITS (example: My Federal Retirement Check) is the same as a the method major banks use. It's the main reason I switched from major banks to a non-profit, customer owned credit unions decades ago. It's underhanded to say the least. It's an old trick major banks use to squeeze more profits from us unaware customers. Here's the skinny. Example: At work you get paid every two weeks on Monday buy direct deposit. But actually, those deposits are deposited on the Friday before. Why? Remember in th... read more

Erica H. 

on Yelp

13 years ago

This is an awful bank. They have charged for overdraft charges when they shouldn't have. When I have asked them to fix the problem, they try everything to show how they should be "correct", when I have the proof that they are not correct. They have put holds on our accounts for no reason and when asked to correct that-they were very sheepish and not forthcoming in giving information or in a resolution to the problem. Their customer service within the bank is great, however the Treasure Valley area customer service is dra... read more

Kelly M. 

on Yelp

13 years ago

If I could give this business less than a 1, I would. I've banked here for over 10 years, and have had problem after problem with the fools screwing up my credit and debit card accounts. I've finally had it and will be closing my account as soon as some CD's I have invested mature in about 6 weeks. Their customer service people are rock-dumb. I'll give an example--A few years ago I was travelling in Canada and suddenly, way out in the sticks of BC, they put a stop on my credit and debit cards. OK, this was my fault beca... read more

Sharon R. 

on Yelp

14 years ago

I was a member for a few years , BUT I CHANGED TO any credit union, after ordering checks, because they would not allow me to pick -up them up that the credit union. I was told they were required to mail them. HOW UNSAFE IS THAT???