ICCU

Bryce J. 

on Yelp

6 years ago

Racist and discrimination is allowed here. They charged me a fee for the coin counter because I was black. I saw a white male not get charged right in front of me. They said their is a sign that says that they can charge who they want. 

Beverly K. 

on Yelp

7 years ago

I recently moved to Idaho and was told to get an account with ICCU at the Burley, ID location. They were busy and only one person came up to me to see what I needed. He told me that I would have to wait which was ok. I requested to talk to Jonaton but he left for lunch so I left my phone number because I just needed to know what type of paperwork I would need for a loan. My husband had spoke to him previously so I wanted to make sure I had all the info that was needed. He never returned my phone call. I called the call cent... read more

Amber M. 

on Yelp

7 years ago

DO NOT get a home loan with Idaho Central Credit Union. We wanted a local credit union. A credit union where we lived by and could go in and pay our mortgage. We liked the idea of having local interaction and not having to call every time to get in contact with someone. A place with great customer service and they cared about you. (That is why people choose credit unions). Well in less than 2 weeks of closing they sold our mortgage! They didn't tell us and sold it to some company in California with horrible reviews and nothi... read more

Adam E. 

on Yelp

7 years ago

I was looking to bank with this company and when I called the bank apparently it routed to a call center. The people at the call center are very rude and disrespectful. That's unfortunate that the bank can't answer there phones them selves and that the call center they contract to are very rude. I will bank at a place like that. 

Mart M. 

on Yelp

7 years ago

Wish I could give these banks a worse than 1 star because I don't feel that's deserved, if you want to open an account at a bank that will constantly take bs hidden fees out of your bank account than this is the one to go to. Also the security of your account is horrible as mine was making payments to credit companies that I never owed anything to. Once I realized this was happening I called ICCU to get it figured out and they did nothing to help. Told me to call some credit company and didn't even give me they're phone numb... read more

Kyle O. 

on Yelp

7 years ago

Do not get an auto loan here. Attempted to put it off multiple times but was not accepted. Locked me out of my account multiple times. Finally got a check accepted for the payoff amount and they send my title to the corporate office of my bank instead of my home after I called and confirmed it was being sent to my house twice. Completely inept department. 

Cici N. 

on Yelp

7 years ago

I don't typically write reviews especially for a bank. I'm getting very frustrated with the service here. I'm kind of torn, I refinance my car through ICCU and they got me a very low interest-rate my compared to what I was paying. That's probably the only nice thing so far. I've had multiple times that I call into them for simple stuff and it doesn't get done. I have my payment set up to come out of another bank account to pay on my car alone, I know that sounds like an easy task but pretty much every month I'm calling in to... read more

Charles V. 

on Yelp

8 years ago

I tried to use First Mortgage company in Meridian just off Eagle Rd. We have had many mortgages, rentals, etc in the past all with good payment records I thought. Anyway we applied here bc it was a Costco recommended site I believe it was. Well after nearly three months of we need this, we need that, the underwriters this we gave up. They never told us no but just kept asking for more paperwork. For some reason we were not a good risk. I am a health professional as is my wife. We went to ICCU filled out the normal pa... read more

Kaitlin A. 

on Yelp

8 years ago

I would give negative stars if possible. Jennifer at the one in Nampa off Greenhurst is dumb as they come and changed my account number by accident and refuses to take it off my credit report so it shows I closed my account. Then she kept trying to get me to update my name from my maiden name but then tried to charge me with a 13 fee for doing so without telling me, good thing I read the fine print. Ridiculous!!!!!!!!!