ICCU

Luanne C. 

on Yelp

5 years ago

I received 4 letters from Idaho Central Credit Union, a company I had never heard of. I don't even live in the state. I called them to find out what it was all about. I spoke to "Raven," who told me that an account (or more) was opened in my husband's name and that they could give us no other information. She couldn't even tell me the # of accounts or if they had the correct social security number. Raven refused to give me her job title. I asked for a supervisor, held a long time for a super, and then Raven came back and tol... read more

Bowermaster P. 

on Yelp

5 years ago

I was scammed during the pandemic and long story short it affected me greatly. Then Idaho Central Credit Union decided it was appropriate to withhold the money that the President sent me to help me through these times. A man by the name of Bridger in their fraud department, though I was informed by a specialist in their organization just yesterday that they would not withhold the stimulus money because they recognize how important it is, said he was going to override that and not give it to me. I insisted that was not corr... read more

C H. 

on Yelp

5 years ago

A horrible example of a "credit union". It acts on the same principles as any major thieving Bank. Stealing money from it's clients to fatten its own pockets. I have gotten into countless arguments with the remedial managers and employees over denying deposits, holding funds, charging fees that are not legit. Always shut off access to my card and freeze my accounts for any online purchases, out of state purchases, or anything with a value of over a couple of hundred dollars. This place holds my money hostage and makes me ... read more

Jenny N. 

on Yelp

5 years ago

They seem to laugh and not resolve the issue on funds being scammed from my account, therefore, I have turned them into the State of Idaho Department of Finance. Now you can laugh at that ! 

Jay B. 

on Yelp

5 years ago

The drive through line is horrendous! I've been stuck in like for a sold 30 minutes and you have helped 2 vehicles in front of me. If something is going to take longer than 5 minutes in the drive through then you need to send the person inside of the branch. Also, your phone team is inconsistent and you NEVER have a manager available to speak to. This used to be the best bank in town. You are quickly falling short of that! I won't be recommending this bank to anyone until this is fixed. You've had MONTHS to straighten t... read more

Scott W. 

on Yelp

5 years ago

Tried to get a loan. The loan officer just didn't really have time for me. I found another credit union that was happy to help. Bye bye ICCU 

Drew B. 

on Yelp

5 years ago

Absolutely horrible. Incompetent. One of the worst websites I have ever seen. Employees do not know how to help. They cannot even figure out how to set up autopay correctly. Do not use this bank. 

Kelly E. 

on Yelp

5 years ago

Only drive through is open during Covid pandemic. It is talking 10 - 15 minutes for each car do go through the line. Cars lined up out into the street. I have been waiting 20 minutes and 1 car has been serviced in my line. This is ridiculous. 

Steven H. 

on Yelp

6 years ago

Being a member isn't worth anything when you apply for a loan. It doesn't matter if you've been with them for 15 years. They use a boilerplate process like any other lender and their rates are high.