ICCU

Tevan H. 

on Yelp

a year ago

Awful credit union to deal with, I have $10k in savings for approx 1 year deposited while opening account. I make 100k$ annually. Weekly deposits. I am not able to receive financing for auto, home or personal reasons. I have paid ALL derogatory marks on my account and have zero chargebacks or collections. I am told my income does not affect my eligibility for credit lines, the application uses a totally different credit model than the actual bank uses. This means your application is giving you a totally different credit s... read more

James R. 

on Yelp

a year ago

This bank has really gone down hill over the years. More fees for stupid stuff like making more than 6 withdrawals from my savings, offering horrible interest rates on autoloan and terrible return. I will be moving my banking back to USAA or Navy Federal , very sad, they use to be very good .... 

Emily K. 

on Yelp

a year ago

We just moved here from out of state. We like credit unions so we chose ICCU to open our accounts. When we opened our account we told the person twice that we wanted to opt out of overdraft protection. She acknowledged this. Yesterday, we miscalculated the amount that was in our account and when making a purchase, (our fault...moving is stressful) we overdrew on our checking account. I didn't realize it until the next day at 10 am. I was charged two overdraft fees. We called the bank and told them we opted out of overdraft p... read more

Seth K. 

on Yelp

2 years ago

Like many other reviewers I have experienced being micromanaged and treated distrustfully. Whoever at ICCU decided to focus on risk management forgot the biggest risk is losing all your customers. Two day hold on all checks, then three days to wire one. Can't send wires without voice-conferencing in their broken app. I'm easygoing with banks but am spending the time and money just to get away from their processes. It's that bad. 

Christian C. 

on Yelp

2 years ago

I have been banking at ICCU since I moved to Idaho, In 2017. I froze my card because I lost the card thought everything was ok tell I got $296.00 in the negative if you activate your card control transaction can still go through ICCU was going to give me 75.00 in overdraft I will go without a bank account for 7 years to prove I won't pay almost a hundred dollars in overdraft fees. For Apple Pay to charge me for storage so screw ICCU and Apple Pay. I used my card on my iPhone and it gives access for anyone you have ever paid ... read more

Lance C. 

on Yelp

2 years ago

I would not recommend. I was lied to my face by the loan officer in charge of my auto loan. So now I've paid $3400 in bogus fees for my auto loan. And if that wasn't bad enough, I find out they are in bed with Liberty mutual/ Safeco insurance. Liberty mutual won't pay out for anything whether it's your fault or not. It's been 4 years ago now that a safeco driver crashed into my wife's car and causing her to be 60% disabled for the rest of her life. Her medical bills are over 100k from the wreck. We hired an attorney to ... read more

Julie O. 

on Yelp

2 years ago

They are NOT looking out for the customer as a "credit union". If you are a victim of fraud they will NOT help you in any capacity. I was a victim of an Apple Store scam with a fake cashiers check. I took it into ICCU to be cashed and the teller immediately cashed it, knowing that I did not have the funds in my own account to cover it, and they didn't hold any of the funds until it cleared as ALL banks do. I then got another cashier's check from the scam and when I took it in, a different teller knew IMMEDIATLY it was fraudu... read more

Ashley S. 

on Yelp

3 years ago

ICCU is going down the toilet. Used to LOVE banking with ICCU, we've been with them for years. Applied for an auto loan, after getting passed around to about 5 different people (LITERALLY) they said we got approved for a vehicle loan with agreed upon down payment. (It's ALL in writing) Then at finalization they were asking for TRIPLE the down payment amount like it's pocket change?! (Also, the downpayment they were asking for was 1/3 of the vehicle price) Very very VERY VERY unimpressed. Got approved through the dealer wit... read more

Richard J. 

on Yelp

3 years ago

I do not advice this Credit Union. I have a Checking and Savings account and though there are sometimes good people working as tellers, mostly I found it a bank difficult to deal with. The last thing that I had to deal with: About two months ago I re-ordered a bank card, the one I had was old and close to expiration. I specifically reminded the customer service on the phone, not to disconnect the current bank card I had until the other one arrives by mail. When I went to purchase something the same day, I had to go through t... read more