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Indian Tree Animal Hospital
- Veterinarians
- Arvada, CO
About this business
Location details
7778 Vance Drive, Arvada, CO, 80003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I really appreciated the attention I received about what was going to happen from checking my pet in, to picking him up. This animal hospital was very caring, thorough and professional. I also appreciated the calls throughout the day from the doctor calling me personally just prior to taking my pet into surgery, to calling me to let me know the surgery was over and he had come through like a champ! The follow up call the following day was also appreciated. Thanks, Indian Tree~my first experience with you was wonderful fo... read more
Took my Weim Blue in today because he had an infected toe on his back paw. Dr. Lesley Leach took very good care of my dog. She even volunteered to come in on a day she's not supposed to work for a follow up appointment. So glad there are people out here that care about my dog as much as I do!!!! I have been to Indian Tree for many years now and Dr. Lesley is the best yet! Thank you for your care of Blue. Thanks, Jay, Joy and Blue
After paying over 400.00 for more tests, obtained arthritic meds on my own. Came in with medication and needle and was charged 57.00 for the vet asst. to inject the medication. This is a money hungry vet clinic.
Long time customer - I love the Vets and the Techs here, they do care about the animals and it is apparent. The main reason I give a low rating is that they appear to be overcharging significantly for services. Be ready to manage their upselling and look into other places to buy and test.. Had a fur baby who got a UTI, I could tell clearly that a UTI was the probable cause. Called and asked if I could simply get a urinalysis and not visit the doctor as doctor visits are $80 regardless of how little it actually does. They to... read more
I started out really liking this vet. But lately that has changed. Tonight my dog had a tech appointment and was denied service after driving 30 minutes each way. Prior to the appointment, the front desk called me 3x and never mentioned a wellness exam necessity. Instead of a decent response, the front desk woman shrugged and said oh well they all left. But that is only the most recent. Previously, one of my dogs was put down here and when I was in a week later the same vet asked me if I had ever been there before. I broug... read more
Business response:
Hello, Courtney, Thank you for your feedback. We're sorry to hear that you had a disappointing experience at our hospital. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we take your concerns seriously. We would appreciate the opportunity to speak with you directly to better understand your concerns and address any issues you had. Please don't hesitate to reach out to us at (303) 420-4422 OR feedback@indiantreeanimalhospital.com. Thank you again for your feedback, and we... read more
Very disappointed with my experience at Indian Tree. This was my first visit that came as a recommendation from a client of mine. For starters, my particular vet seemed disinterested from the start. It was like pulling teeth to get information and recommendations. She heavily encouraged a tooth cleaning, stating how bad of condition they were in. I've been to three other vets that confirmed that they're not in bad condition and aren't in need of a cleaning. We proceeded with an aural hematoma draining and very little was dis... read more
Business response:
Hello, Zachary- Thank you for your feedback. We're sorry to hear that you had a disappointing experience at our hospital. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we take your concerns seriously. We would appreciate the opportunity to speak with you directly to better understand your concerns and address any issues you had. Please don't hesitate to reach out to us at (303) 420-4422 or feedback@indiantreeanimalhospital.com. Thank you again for your feedback, and ... read more
We are generally pretty happy with the Doctors and Technicians at Indian Tree, but the front desk experience needs some work. Whoever is in charge of the office management/ordering seems to have a hard time understanding inventory management to ensure enough prescription dog food stays in-stock to accommodate everyone who requires RX food for their dog. Every time I need dog food they are out of stock and "waiting on an order" but can never seem to say exactly when an order will be in. Even when I pre-pay and order a week... read more
Business response:
Hello, Katie- Thank you for your feedback. We're sorry to hear that you had a disappointing experience at our hospital. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we take your concerns seriously. We would appreciate the opportunity to speak with you directly to better understand your concerns and address any issues you had. Please don't hesitate to reach out to us at (303) 420-4422 OR feedback@indiantreeanimalhospital.com. Thank you again for your feedback, and we ho... read more
Ridiculous pricing. Left after being a customer over 10 years. Vets and Vet Techs are great. Pricing is way out of hand
Business response:
Hello, Jeff-Thank you for your feedback. We're sorry to hear that you had a disappointing experience at our hospital. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we take your concerns seriously. We would appreciate the opportunity to speak with you directly to better understand your concerns and address any issues you had. Please don't hesitate to reach out to us at (303) 420-4422 OR welcome@indiantreeanimalhospital.com. Thank you again for your feedback, and we hope ... read more
DO NOT BRING YOUR BELOVED ANIMALS HERE! They severely and grossly overcharge for services. I brought my dog in 3 times with strange symptoms, I was told, he's just getting older, they charged me $200 each time and sent me on my way with zero info or testing. shortly after I have to take my dog to the emergency vet because he's in critical condition. turns out he has cushings disease that was identified by the emergency vet. I bring him back into indi tree and they charge me hundreds and hundreds of dollars to take his blood ... read more
Business response:
Hello, Brittany M. - Thank you for sharing your feedback. We apologize for any misunderstanding that may have occurred regarding pricing. Veterinary pricing can be complex and is often determined by a range of factors, including the type of service, the complexity of the case, and the cost of medications and supplies. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class service. We strive to be transparent about pricing and will do everything possible to ensure that cli... read more
Frequently asked questions about Indian Tree Animal Hospital
How is Indian Tree Animal Hospital rated?
Indian Tree Animal Hospital has a 4.6 star rating with 1,103 reviews.
When is Indian Tree Animal Hospital open?
Indian Tree Animal Hospital is open now. It will close at 8:00 p.m.