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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Danny Solozano is the absolute best! I've never met someone so honest in the car service industry. He has impeccable customer service skill, very knowledgeable in his field, professional and personable at the same time. Thank you Danny!!
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
I have been a loyal customer of INFINITI of the Palm Beaches for over 18 years. The reason is simple. It is easy to make an appointment for service. The service is done quickly and efficiently. The cost estimate is always perfect, and they wash my car before giving it back. On the rare occasion when a loaner is needed, it is provided at no cost.
Business response:
These words go a long way, it motivates us to work even harder, thank you for the review!
Today at Schumacher Infiniti, I had the paint and leather interior sealed on my 2017 Infiniti QX30. Kevin greeted me at the service entrance with a huge smile and a handshake, which was a great way to start my day. Soon afterwards, Maurice met me prior to having my car serviced. A few hours later he brought my car back out to the service entrance. My car literally looks brand new as he was extremely thorough resealing the paint on my car's exterior and retreating the leather on the inside. The service I received today is jus... read more
Business response:
The service I received today at Schumacher of the Palm Beaches is exceptional! I look forward to recommending your dealership to both my family and friends. Sincerely, John Bachausen 772-332-1835
I had a great experience at Infiniti of the Palm Beaches! !! Our Service Advisor Jennifer Uptegraph is very nice, knowledgeable and respectful. Everything was done in a fast and reasonable time. I really recommend this dealership to anyone who needs service in their car.
Business response:
Hi Carilyn. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Danny in the service center was excellent and gave great advice. Will Definetly work with him again.
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
Danny is the absolute best at taking care of us and our Infiniti QX60. We trust him implicitly and know he always has our best interests in mind. Love working with him and always request Danny when we come in for service.
Business response:
Thank you so much for your kind words Gary. We really appreciate you taking the time out to share your experience with us.
Danny is the Best! Very knowledgeable and honest! I highly recommend him and the Schumacher!
Business response:
Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.
Do you know what brings back business to a Dealership? The Service Department! Danny Solozano is the most professional, personable and knowledgeable Service Manager I have ever encountered and I have bought and or leased over 25 vehicles over the past 45 years!
Business response:
Hello Rocky , thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
The customer lounge is always clean. The service is quick, and the staff is friendly.
Business response:
Thank you very much for your rating! We are glad you had a pleasant experience.
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.7 star rating with 660 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is closed now. It will open tomorrow at 7:30 a.m.