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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"Unscheduled Check up" I brought car in without an appointment. Received very friendly greeting and was taken care of right away. There was preventive work recommended but they would not proceed without discussing the options with me first. Very professional, honest, reliable service department. They don't try and sell you work, just to make money!
Business response:
Thank you for taking the time to provide this excellent review. I am glad that you had a great experience with the service department! If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229
"Great and professional service. " Fast and excellent. Danny is extremely knowledgeable and experienced. He explained what I needed in a clear and understandable way to me. I am very happy with the service done to me.
Business response:
Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229
"grease and oil and general check up" Raymond Graham gets a 10 out of 10. He explained everything to me and was very helpful. He made sure I was taken on time and had the car ready for me in less than an hour.
Business response:
Thank you for your positive review, Bonnie, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Excellent Dealership" I was very impressed with the Assistant Service Manager, Raymond Graham, This was my first time having service in my 2018 Q50 since I purchased it in October. I was there for an oil change. Not only did he return my car in a lot less time than I expected, but he went above and beyond helping me to reconnect my bluetooth, the ability of me being able to receive text messages on my dashboard, but it was his wonderful attitude of taking the time to learn a lot of the functions that I didn't know about. I ... read more
Business response:
Thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Raymond, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Great experience. Raymond was very helpful... two thumbs up" I am very pleased with my service experience and Raymond was super helpful at thouroughly met my needs! I couldn’t have been more pleased. Thank you a Raymond!!!
Business response:
Thank you for your positive 5-star review, Nicolette. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Consistently great customer service!" Raymond Graham, our service consultant, provides exceptional service. Professional, knowledgeable and has proven to be trustworthy. Always goes the extra mile to help us. We have been with Schumacher for many years and it's because of their excellent service department. Beverly Levine
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive, which is what we strive for! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"It was very efficient and I waited for the vehicle." I was very happy with the service, the time it took and the price for the service/ I will certainly return when I need the next Oil Change.
Business response:
Thank you for your positive review Maggy, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Service very good " Danny is very good for helping services need to do. My INFINITI QX70 running good through 3 years every services I visited. Thank you for your business.
Business response:
Thank you for your positive review Tony, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"The Cream Of The Crop" Just by walking in this place you can feel the anticipation of a terrific experience. That will not be completed if it wasn’t for the awesome people that work in this place. People like Raymond Graham who work with dedication to exceed your expectations, reassuring you this is the place to visit for any of your service needs.
Business response:
Thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department, which is what we strive for. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 535 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is open now. It will close at 5:00 p.m.