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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,787 reviews
Heather L.'s profile image
Heather L. 
a month ago

Very easy experience and Eric was very friendly and helpful. No stress at all! 

Business response:

Heather, thank you so much for your feedback! We're so glad that Eric was able to provide you with a great experience. 

Cory P.'s profile image
Cory P. 
a month ago

I love the Mishawaka branch. Walking in is like the show cheers. Jeremy knows your name. He’s so quick to make sure your taken care of and always WANTING to go the extra mile for you. 

Business response:

Cory, thanks for your feedback! We're glad that Jeremy continues to provide you with a great banking experience. 

Jillian H.'s profile image
Jillian H. 
a month ago

Jeremy was wonderful to work with. He was quick, efficient and attentive to my needs. Getting a personal loan with INOVA, especially working with Jeremy, was zero hassle and completed within just a few days. I would highly recommend and I’d give him 5/5 stars! 

Business response:

Jillian, thank you for your review! We're so happy that Jeremy provided you with a great experience. Thanks for being a member! 

Emily K.'s profile image
Emily K. 
a month ago

Jeremy is very helpful ! Very knowledgeable! Always responds to my texts and communicates well ! He always says HI when I come into INOVA . 

Business response:

Emily, thanks for your feedback. We're glad that Jeremy is helping to provide you with a great banking experience! 

Paige Madison H.'s profile image
Paige Madison H. 
a month ago

Joan helped me out with getting a new card because my old card wasn’t letting me use the chip. She was super nice and very fast. 

Business response:

Paige, thank you so much for your feedback! We're so happy that Joan was able to provide you with a great experience. 

Nichola S.'s profile image
Nichola S. 
a month ago

Felicita Miles was a great help! She assisted me throughout my creation of my business account. She was the most helpful and kind person I’ve dealt with while opening a bank account. Even though I had a large amount of questions, she always followed up and was kind. Even afterwards, she followed up and made sure I was comfortable with the online banking. She is amazing! 

Business response:

Nichola, we're so happy that Felicita provided you with a great experience. Good luck on your business, and thanks for the feedback! 

Haylee A.'s profile image
Haylee A. 
a month ago

Sheetal went above and beyond in every step of the process. She answered every question and she helped out in every way that she could no matter how small or how big the problem was. 

Business response:

Thank you, Haylee! We're happy to hear that our team went above and beyond to help you. We strive to assist in every way possible, no matter the challenge, and we appreciate your kind words! 

Haylee A.'s profile image
Haylee A. 
a month ago

Matthew and everyone at Inova was kind and patient and answered all my questions. 

Business response:

Thank you, Haylee! We're so glad to hear that our team were able to assist you, we appreciate your feedback! 

Chastity Monique B.'s profile image
Chastity Monique B. 
a month ago

She was Amazing and very patient. Thanks INOVA FEDERAL for great customer service. 

Business response:

Thank you, Chastity! We're glad to hear you had a great experience, we appreciate your kind words! 

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,787 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.