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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,412 reviews
Wendy F.'s profile image
Wendy F. 
on Birdeye

2 months ago

Wow is all i can say about my experience in car buying from Tyler Troyer at inova fcu. From start to finish the process was amazing. He was kind courteous and efficient. In this day and age where everyone dreads buying cars he made it super easy super streamline while being professional knowledgeable and caring. I will never go anywhere else for an auto loan. Way to go Tyler i will definitely recommend you to others who want exemplary service . Wendy Fletcher. 

Business response:

Wendy, thank you so much for taking the time to leave us your feedback! We're so happy that Tyler was able to provide you with such a great experience. 

Regenia Richardson M.'s profile image
Regenia Richardson M. 
on Birdeye

2 months ago

Kayla was so very personal and patient with me. No long wait. We got right down to business and completed my request of setting up a POD in about ten minutes. Pleased with the service. 

Business response:

Regenia, we're so glad that Kayla provided you with a great experience. Thank you so much for leaving us your feedback! 

Joseph V.'s profile image
Joseph V. 
on Birdeye

2 months ago

Very friendly easy to talk with, she knew exactly what to do to help me, service was quick and professional. I give her my own rating A++++++ 

Business response:

Joseph, thank you so much for taking the time to leave us your feedback! 

Tynetta W.'s profile image
Tynetta W. 
on Birdeye

2 months ago

Today Joan Keller assisted me, and explained the process regarding my debit card she made my worries go down about how INOVA handles theft. Thank you Joan for your time… 

Business response:

Tynetta, thank you so much for taking the time to leave us a review. We're so happy that Joan was able to provide you with a great experience! 

Jim G.'s profile image
Jim G. 
on Birdeye

2 months ago

My wife and I refinanced our vehicle at the beginning of 2024 and the approval process was effortless. When our 20 yr. old daughter was in the market for a new car we went with INOVA to get her preapproved. Unfortunately she hadn't had enough credit history to get a loan on her own, so we set it up with INOVA to become a co signer to help her get some credit established. INOVA got her all setup to when she found a vehicle she was good to go. Todd Roberts has been an outstanding help both times we needed it with our refinanci... read more

Business response:

Jim, we're so glad that Todd was able to assist you and help your daughter get her car! Thank you for choosing INOVA! 

Luke D.'s profile image
Luke D. 
on Birdeye

2 months ago

Amber was extremely helpful and friendly. She provided excellent communication and left out no detail. 

Business response:

Your feedback is greatly appreciated, Luke! Thank you for recognizing Amber's excellent communication and attention to detail. 

Patrick Riajas H.'s profile image
Patrick Riajas H. 
on Birdeye

2 months ago

The only problem I had was trying to get ahold of someone to pay my truck note, but once I do get to talk to a member the experience is great like today, she was very nice and kind and I can tell she had a very good demeanor about her self thank you very much 

Business response:

Patrick, thank you for taking the time to share your positive experience with us. Thanks for being a member! 

Kerry R.'s profile image
Kerry R. 
on Birdeye

2 months ago

It was a great experience! 

Business response:

We are pleased to hear that Kerry! Thank you for your feedback!  

Earl H.'s profile image
Earl H. 
on Birdeye

2 months ago

My experience with Stacia was pleasant and professional. She was able to assist me in a very efficient way and resolving all my issues. Stacia is always great to work with. 

Business response:

Earl, thank you for sharing your feedback! We are glad to hear your positive experience!  

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,412 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.