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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,412 reviews
Wesley L.'s profile image
Wesley L. 
on Birdeye

3 months ago

Eric was just awesome ! He was as polite and patient and diligent as it gets !…. Super impressed with his service ! Extremely thorough and professional. He made me feel very comfortable and confident…. You guys truly have a winner on your team… excellent job Eric ! 

Business response:

Your positive feedback about Eric is great to hear, and not surprising.... we think he's pretty awesome, too! Thank you for sharing your experience, for the kind words, for your trust in us, and for your business. We look forward to continuing to serve you, Wesley! 

Tyrique C.'s profile image
Tyrique C. 
on Birdeye

3 months ago

10/10 experience. I had the pleasure to work with Mr.Todd Roberts and he was awesome! He really looks out for the members at INOVA. Very appreciative of the service provided. 

Business response:

Thank you for taking the time to share your experience with Todd, Tyrique! We are honored to have provided you with excellent service and we appreciate your trust un us for your financial needs! 

Hanna P.'s profile image
Hanna P. 
on Birdeye

3 months ago

Tiffany was a HUGE help to me! She was extremely easy to work with and was very patient with me through the entire process! It was way simpler than I could’ve imagined! 

Business response:

We greatly appreciate your positive feedback, Hanna! We're thrilled to hear that Tiffany was so helpful and made the process simple. Thank you for sharing your experience with us! 

Liza Ann K.'s profile image
Liza Ann K. 
on Birdeye

3 months ago

Jay was patient and very helpful in opening my accounts. 

Business response:

We appreciate your positive feedback, Liza! Thank you for your trust in us, and your business! 

Jim C.'s profile image
Jim C. 
on Birdeye

3 months ago

A wonderful experience! Very appreciative of the efforts and persistence that Todd did for making sure we were cared for in receiving a loan and the whole process. 

Business response:

Thank you for your kind words, Jim! We greatly appreciate your positive feedback on your experience with Todd and the loan process at INOVA. We are grateful for your business! 

Ronald G.'s profile image
Ronald G. 
on Birdeye

3 months ago

Awesome just awesome: Both Kayla and Cheryl were extremely helpful, professional, and friendly. Handle my issues brilliantly. A great experience for me . 

Business response:

We're delighted to hear that Kayla and Cheryl provided you with awesome service, Ronald. Thank you for sharing your experience with us - we appreciate your trust in us, and your business! 

Judy W.'s profile image
Judy W. 
on Birdeye

3 months ago

Jen was kind, helpful and very pleasant to work with. She stayed with me or called me back to make sure everything was corrected. 

Business response:

Judy, hearing about your positive experience with Jen is greatly appreciated. Thank you for sharing your feedback! 

Jamuar J.'s profile image
Jamuar J. 
on Birdeye

3 months ago

My experience was excellent once again my agent Eric West did a great job in helping get approved for the loan I needed and sealing the deal. 

Business response:

Your feedback is incredibly valuable, Jamuar. Thank you for sharing your experience with Eric with us; we're glad to hear he exceeded your expectations! Thank you for your business and trust in us for your financial needs. 

Kevin P.'s profile image
Kevin P. 
on Birdeye

3 months ago

The communication was good 

Business response:

We are grateful for your positive feedback. Thank you for sharing! 

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,412 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.