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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,787 reviews
Melanie R.'s profile image
Melanie R. 
3 months ago

The entire transaction was smooth and easy from application to funding. It was done quickly and I was able to drive my new car home the same day. Eric was very courteous and helpful. I would highly recommend him and Inova for your next car loan. 

Business response:

Melanie, thank you so much for your feedback. We hope you enjoy your new car! 

Sara L. H.'s profile image
Sara L. H. 
3 months ago

Everyone was very friendly, efficient and helpful 

Business response:

Sara, we're thrilled to hear about your experience at INOVA! Thanks for leaving us your feedback! 

April P.'s profile image
April P. 
3 months ago

We have worked with Todd Roberts before and he makes life so easy. He’s professional, efficient and very easy to work with. Everyone we have dealt with at Inova has been great. 

Business response:

April, thank you for your feedback, we appreciate it so much! We're glad that Todd continues to provide you with great experiences. 

Robert A. L.'s profile image
Robert A. L. 
3 months ago

I had a terrific experience with Kyler and the team at INOVA. First class attention and service the entire way through the process of setting up a couple of certificates. Wonderful attention to detail and in a very timely fashion. 

Business response:

Robert, thank you so much for taking the time to leave us your review. We're glad that Kyler was able to provide you with a great experience. Thanks for putting your trust in INOVA! 

Theresa A. E.'s profile image
Theresa A. E. 
4 months ago

Joan was patient and navigated a direct deposit issue from my pension. She was thoughtful , took notes and provided suggestions of support paired with checking internally through the bank. Additionally, she asked if I had a financial planner ( which I do) . I appreciated she did not push further to consider INOVA financial planner. She also checked if I had reward $ - which I did! Such a nice surprise! 

Business response:

Theresa, thanks you so much for leaving us your feedback! We're so glad that Joan was able to provide you with a great experience. Thank you so much for putting your trust in INOVA! 

Brenda A.'s profile image
Brenda A. 
4 months ago

Jenna, was very nice and professional. Answers all my question with no hesitation. 

Business response:

Brenda, thanks! We're so happy that Jenna provided you with a great experience. Thanks for being a member! 

William F.'s profile image
William F. 
4 months ago

Eric West did a fantastic job helping me with my used car loan. Could not have been any smoother. Once again, INOVA FCU demonstrates why I prefer them for my auto loan needs. Thanks Eric and thanks INOVA FCU! 

Business response:

We're delighted to hear about your positive experience with Eric at INOVA FCU. Thank you for sharing your feedback! 

Deborah B.'s profile image
Deborah B. 
4 months ago

Matthew was timely, knowledgeable, prepared and assisted with tasks I did not know were necessary. My meeting was short and concise. What a great experience! 

Business response:

We're glad to hear about your great experience with Matthew, Deborah! Thank you for sharing your feedback trust in us, your business, and your feedback! 

Charles K.'s profile image
Charles K. 
4 months ago

Tyler was a great representative of your company. He explained everything and was very knowledgeable and polite. I would definitely use your company again based on my recent experience. 

Business response:

Thank you very much Charles for your feedback. We're glad to hear Tyler provided great service, we are always glad to help.  

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,787 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.