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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.02,807 reviews
Beverly J.'s profile image
Beverly J. 
on Birdeye

4 weeks ago

Agent was polite , patient and very professional. She took her time and walked me through the process., with calmness and assurance. 

Business response:

Beverly, thank you so much for your feedback. We're so glad that you had a positive experience with INOVA!  

Steven S.'s profile image
Steven S. 
on Birdeye

a month ago

My experience was amazing… I got a letter in the mail inviting me to look at refinancing my car… I filled out the application online and the response was the next business day… Tyler was very helpful giving me information on what they could do and the information he needed to send to underwriting! I did all that got the answer within 2 hrs! I want to thank everyone involved for helping me! 

Business response:

Steven, thank you so much for your feedback. We're so glad that you had a positive experience with Mercedes!  

Tanya L.'s profile image
Tanya L. 
on Birdeye

a month ago

Really good will tell friends and family about you 

Business response:

We appreciate your kind words, Tanya! Thank you for spreading the word about INOVA.  

Carol E.'s profile image
Carol E. 
on Birdeye

a month ago

It was great 

Business response:

We appreciate your positive feedback, Carol. Thank you for choosing INOVA. 

Jacquelyn W.'s profile image
Jacquelyn W. 
on Birdeye

a month ago

Sabrina did a GREAT job at helping me. She was wonderful and assisted me with everything I needed. 

Business response:

We're thrilled to hear that Sabrina provided you with excellent service, Jacquelyn! Thank you for choosing INOVA. 

Randy F.'s profile image
Randy F. 
on Birdeye

a month ago

Fast and efficient 

Business response:

We appreciate your positive feedback, Randy! Thank you for choosing INOVA. 

Donna B.'s profile image
Donna B. 
on Birdeye

a month ago

Sheetal Patel was exceptional!!! She was professional, courteous, patient, knowledgeable, all with a personal touch. She went above and beyond with resolving issues, and was focused on me as a customer and providing expert customer service. She is truly a GEM! I wish everyone I did business with was as exceptional as Sheetal!! Thank you!! 

Business response:

We are thrilled to hear about your positive experience with Sheetal! Thank you for taking the time to share your feedback. We strive to provide exceptional service to all of our members.  

Jonathan K.'s profile image
Jonathan K. 
on Birdeye

a month ago

This is my first time using online banking. Kyler Beaty Has helped me with all my problems multiple times. 

Business response:

We're glad to hear that Kyler was able to assist you with your online banking needs, Jonathan. Thank you for choosing INOVA. 

David T.'s profile image
David T. 
on Birdeye

a month ago

Brandy was amazing. She is very knowledgeable and made the entire process effortless. I work third shift and my schedule was accommodated every step of the way. Super easy and very fast. 100% recommend. 

Business response:

We're thrilled to hear about your positive experience with Brandy, David! Thank you for recommending us. 

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 2,807 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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