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INOVA Federal Credit Union
- Credit Unions
- Elkhart, IN
About this business
About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more
Location details
358 S Elkhart Ave, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
You guys did amazing but I’m writing this in regards of your employee Feli! She is the best, always the nicest and friendliest person that ive ever met at a bank. She is awesome
Business response:
Your positive experience's feedback is greatly appreciated. Thank you for sharing Esvin!
I had the pleasure of interacting with CaLyn Nusbaum at INOVA, and I must say that I am thoroughly impressed with the level of service and professionalism she provided. As a customer, I was initially hesitant to reach out for assistance, but CaLyn's immediate soothing and professional tone put me at ease. CaLyn was extremely efficient in addressing my concerns regarding the cancellation of my debit card to prevent further charges from a merchant who refused to resolve an issue with a defective device they had sold me. Despi... read more
Business response:
Thank you for your wonderful feedback, Juan! We deeply appreciate your kind words about the exceptional service you received.
Tiffany Parcell is great
Business response:
Thank you for your feedback!
I spoke with Brian Silverberg. He was very patient at helping me with my issue and walk me through the steps. You don’t get good customer service anymore through most companies but I would have to say he was excellent and very patient.
Business response:
We greatly appreciate your positive feedback, Melissa. We are glad to hear that Brian provided excellent service and was patient in assisting you. Thank you for your business!
CJ was really on top of things. He was able to lock in a good C.D. price just in the nick of time! Loved his professionalism and knowledge, and I'll definitely seek his help again when necessary.
Business response:
We are absolutely thrilled to hear about your positive experience with CJ, Carrie. Thank you for trusting us with your financial needs, and for taking the time to share these kind words. We appreciate you!
Excellent professional service from start to finish. Highly recommended.
Business response:
Thank you immensely for your kind words, John. We are glad to hear you had an excellent experience with us.
I worked with Melissa Southern and she was very polite, and knowledgeable on any questions I had, very very quick response to any calls or texts. Always pleasant. I enjoyed working with Melissa. I appreciate INOVA and look forward to doing business with you.
Business response:
Thank you for sharing, Ruth! We are glad to hear that Melissa took great care helping you, and we look forward to continuing to serve you, as well! We appreciate your trust in us, and your business!
Very professional. Easy and straightforward experience.
Business response:
Robert, thank you so much for taking the time to leave us a review!
Kayla 👍😄😄😄😄😄😄😄😃
Business response:
Thank you for your positive feedback, Stephanie!
Frequently asked questions about INOVA Federal Credit Union
How is INOVA Federal Credit Union rated?
INOVA Federal Credit Union has a 5 star rating with 3,412 reviews.
When is INOVA Federal Credit Union open?
INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.